"automatically activate once you are connected to the internet using the key embedded in BIOS of your machine"
How should i find the activation key in bios?
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Re: Download an original HP image for my laptop
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Lost all of my information!!!
I believe I have an HP Chromebook (forgive me, I bought it years ago.) My account is set up through my school email and I recently changed my password for that email due to hacking reasons, I go to log on today and it tells me I need to enter my new password, I do, then it asks me to enter my old password. I entered the password I KNOW it was, and it tells me it was wrong, so I tried every possible password I have ever had, with no luck. So it let me bypass but it deleted some of my apps off my computer and all of my downloaded/saved files. How can I get these back?? I have pictures and important documents that I desperately need.
TIA!
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Re: hp envy 17 touchsmart 2019 recovery manager
You're very welcome.
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Re: Lost all of my information!!!
Thank you for using HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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Recovery Partition updates
I was asked last week by a neighbour to help them with their HP laptop that had become unbearably slow.
Windows Update/Store updates and HP updates were all incredibly painful to download/install often freezing up. The Windows UI (start bar etc) would lock up when you clicked on anything, and yet as the laptops used by their kid only, there was almost no apps installed.
I tried 3 HP factory resets, but each time as soon as the HP tool started loading the 3rd party tools, I could see it start. In analysis I could see I/O was the issue, with the HD being hammered by system processes. But the hardware passed every (offline) test I could run.
Eventually, I abandoned HPs recovery and installed a stock v1903 Windows build. The machine is now much more responsive.
So my question here - Does HP ever provide an update to the Recovery partition ? It will install a really old build of Windows 10, that immediately, as of 1903 would be unsupported. I couldn't see anything in the support utility to do so. Whilst I have the knowledge to be able to download a WIndows 10 ISO, build a USB stick and get windows to boot from it, my neighbours wouldn't know. But they could in future follow F11 -> Reset PC. But only if its actually up to date.
I'm pretty convinced it was one of the the 3rd party bloatware that HP added to the build, maybe McAfee thats probably not compatible with some update. But theres no choice not to install all that rubbish (that's instantly out of date).
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Re: HP Software Updates
Is anyone able to help me with my issue?
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Re: Can't control the max frequency of the processor - HP Pavilion x360 Convertible
You may try updating the Bios, chipset and graphics card drivers on your PC either from our HP support website, using this link or download it using HP support assistant.
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
![Click Updates in the My notebook pane]()
Click Check for updates and messages to scan for new updates.
![Updates list in HP Support Center]()
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
You may refer to the steps suggested in this support document for - HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
Keep me posted how it goes
Thank you and have a wonderful weekend
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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Re: HP Tools Partition> Is it delectable?
So I'll have one HDD with two drives? There's no way to get all of the 1tb under one drive letter?
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Re: Recovery Partition updates
wrote: ... So my question here - Does HP ever provide an update to the Recovery partition ?
No, that why we call it is the partition for Factory restore/settings, back to the time opening the box. Many TRIAL applications won't be there.
Regards.
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Re: Recovery Failed
Hi I have a similar issue, I made the recovery USB and when I boot to it I get an error
"[21:14:59:41} [startnet] Error, Get failire from Dynamic Recovery Tool"
Any suggestions?
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Battery replacement for hp model 15-ay019ds
Battery info is TPN-C125 input 19.5v. Where can I get replacement for my hp laptop?
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Reinstall built in window 10 home 64 bits
How to reinstall built in Microsoft window 10 home 64bits?
Can download in hp site?
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Re: Reinstall built in window 10 home 64 bits
Hi:
You should be able to reinstall W10 by making installation media using the HP Cloud recovery client utility.
Here is an info link for how to do that...
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HP 15 LAPTOP Windows 10 won't start insted it goes into ERROR CODE : U4GAQ-7JH9M8-MFPWL1-60TA03
Laptop 15 HP Windows 10 Stuck on scanning and repairing drice (C) won't go past 3% left running for three days
I did a digonastic test and it gave me this
error code:
U4QG9Q-7JH9N4-MFPWL1-6OVCO3
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Re: I am unable to enter my login credentials in my hp laptop as i hanged the font to blackadder it
It does not solve my problems .to be mor clear my problem is there is no any text box to enter my password or pin and in fact it is not showing my account as well. Only the background is appearing. In fact i have already tried pressing f11 key as well. How can I resolve this please help.
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Re: HP Tools Partition> Is it delectable?
They aren't drives, they are partitions -- and no, without removing HP_TOOLS, you can not have the two partitions combined because the HP_TOOLS partition is right in the middle between them.
I do this ALL THE TIME -- and I keep the OS partitions and DATA partitions separate because I can run weekly image backups of the OS partition and store them temporarily in the data partition, and then move them offline to external storage. That gives me a way to restore the OS in literally 10 minutes, should it fail.
If you merge the two large spaces into a single partition, you can't do that.
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Re: Battery replacement for hp model 15-ay019ds
You can buy from HP PartStore
http://partsurfer.hp.com/Search.aspx?searchText=X7T54UA (please keep or bookmark this link)
Or use part # which is 807956-001 to buy elsewhere such as Amazon, eBay ...
Regards.
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repeated unexpected crash reboot of Windows
Frequent crashes of Windows 10 Home 64-bit Version: 18362.239
Latest BIOS and drivers, latest Defender, latest Firefox, Lightroom, Photoshop.
Seems to come up after recent Intel driver update provided by HP via Support Agent
Looking into crash minidump files, WinDbg points to (as it seems to me) - see table below
Anybody has same experience? If yes, advice?
(Laptop has crossbreed video with Intel CPU based and AMD Radeon based graphics.)
2019-07-05
19:28
2,305,503 070519-9781-01.dmp
atikmdag.sys
2019-07-06
03:29
2,365,667 070619-8390-01.dmp
atikmdag.sys
2019-07-12
12:37
2,192,503 071219-8843-01.dmp
atikmdag.sys
2019-07-22
02:54
2,234,429 072219-12171-01.dmp
cdd; dwm.exe
2019-07-23
04:40
2,334,483 072319-9796-01.dmp
atikmdag.sys
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HP PC hardware Diagnostic UEF - version 1.18.0.0 Bios
I received an error message after backing up files.
BOOT device not found
please install operating system
hard disk (3FO)
F2 System Diagnostics
all hard drive checks and memory test have passed.
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Re: My windows shows me a notification again and again saying, "Your windows license will expir
Hello Mr. WAWood, my heartiest thank for your answer. As you provide me the link I checked and it showed me the information as bellow:
But it doesn't solve my problem completely. I bought my laptop with a genuine version of Windows preinstalled. Now it should not be cracked or fake! If it is then I have to say HP and the retail shop has cheated me! Cause as far today I knew my windows was genuine. It has to be genuine cause I have paid for it. My windows have a license key too. So I think it is genuine and the notice about showing "your windows license will expire. . . . . . ..," is some kind of software problem. If there is another solution to this problem please let me know. Thanks a lot.
Good wishes from
MohammadAli_BD
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