Hey there! ,
Have you tried checking with a different battery or adapter?
Check if the pin inside the DC (Charging) port is bent or broken.
Try plugging the adapter into a different wall outlet and check if it helps.
Also, Try checking with an alternate adapter.
Please try the steps recommended below.
To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers.
Also, refer this article to further troubleshoot no power issues with your laptop. Click Here
If the issue still persists after trying out the steps. It is a hardware (system board) issue with the laptop.
Please contact HP support for service options. Click Here
Have a pleasant day ahead!
Take Care! :)
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