Hi all,
I need help with drive encryption. The BitLocker keeps giving me an error with a message "The startup options on this PC are configured incorrectly. Contact your system administrator for more information".
![BitLocker error.jpg]()
I have attempted everything I could on my own, and finally decided to ask a support here. Here is the chonological list of event that led to current state:
* On my ZBook 15 g3, that originally came with mechancal drive, I had BitLocker enabled and working for a while now
* Sometime ago I got a system notificaiton to update the security processor (TPM) driver. As this meant decrypting the drive, and encrypting it again, I opted to postpone this
* Finally I bought an SSD and decided this was the moment to update the TPM
* I have disabled the BitLocker, cloned the drive and replaced the HDD with new SSD (everything went smooth)
* Then I have update the BIOS and TPM drivers to the newest version (also smooth)
* Afterwards I have cleared TPM and rebooted the system
* Currently TPM status is - Attestation: Not Ready, Storage: Ready
![TPM status.jpg]()
Last thing to be noted, as this is requirement from BitLocker, there are at least two partitions on the noted SSD.
![Disk partitioning.jpg]()
I hope someone has an advice on how to proceed on, thanks!
Nenad