Hi, I have a HP Pavilion x360 and a LG monitor connected to it. Recently I started to have an issue. If I’m not using the laptop for 5-20 seconds it will display a message” No signal. Entering Power Saving Mode”and shuts off. And pressing a key or the mouse doesn’t wake it up right away. It requires the PIN like if it’s waiking up from sleaping. Please help me as this drives me crazy and I can’t work normally. Thank you.
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HP entering power saving mode and shuts off
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Re: sp90139.exe
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Locked out mysteriously, Enter Administrator Password or Power on Password
Please and Thank You?!
Repeating theme but haven't found this code posted.
System Disabled code is i 59663061
The often linked website for bios pw unlock code result does not work.
Any other options?
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Re: sp90139.exe
Look at:
"TITLE: HP Consumer Desktop / Notebook PC ME Firmware Update
VERSION: 01 REV: A PASS: 1
DESCRIPTION:
This package provides an update to HP Consumer Desktop / Notebook PC for supported models running a supported operating system.
PURPOSE: Recommended
SOFTPAQ FILE NAME: SP90139.exe
SOFTPAQ MD5: 761e64c5fc63914cf736f03f80e7394e
SUPERSEDES: SP87520
EFFECTIVE DATE: July 24, 2018
CATEGORY: Firmware
SSM SUPPORTED: No
PRODUCT TYPE(S):
Desktops;Workstations;Consumer Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP HP ENVY 750-4xx Desktop PC
HP HP ENVY 750-5xxPC Desktop PC
HP ENVY 750-6xx Desktop PC
HP Spectre x360 15 Convertible
HP ENVY 13
HP Pavilion x360 Notebook PC
HP Pavilion x360 14 Convertible
HP Pavilion x360 14m Convertible
HP Spectre 13 Notebook
HP Pavilion 14 Notebook PC
HP Spectre x360 13 Convertible
HP ENVY Notebook PC
HP 14 Laptop
HP 240 G6 Notebook PC
HP 246 G6 Notebook PC
HP Notebook PC
HP 250 G5 Notebook PC
HP 256 G5 Notebook PC
HP Pavilion Gaming Notebook PC
OMEN X by HP 17 Laptop PC
HP Slim 290-p0xxx Desktop
HP Pavilion 24-b0XX All-in-One PC
HP Pavilion 24-b1XX All-in-One PC
HP Pavilion 24-b2XX All-in-One PC
HP Pavilion 24-q1XX All-in-One PC
HP Pavilion 27-a0XX All-in-One PC
HP Pavilion 27-a1XX All-in-One PC
HP Pavilion 27-a2XX All-in-One PC
HP Pavilion 27-q2XX All-in-One PC
HP ProOne 440 G3 AiO
HP ProOne 490 G3 AiO
HP Pavilion 24-a0XX All-in-One PC
HP Pavilion 24-a1xx All-in-One PC
HP Pavilion 24-a2XX All-in-One PC
HP Pavilion x360 Convertible Notebook PC
HP Pavilion x360 m3 Convertible Notebook PC
HP ENVY x360 15 Convertible
HP 17g Laptop
HP 17q Laptop
OMEN by HP
HP Pavilion x2 Detachable Notebook PC
HP Pavilion 560-p0xx Desktop PC
HP Pavilion 560-p1xx Desktop PC
HP Notebook 15g
HP Notebook 15q
HP 250 G4 Notebook PC
HP 256 G4 Notebook PC
HP ENVY 17 Laptop
HP Pavilion Power 580-0xx Desktop
HP Pavilion Power 580-1xx Desktop
OMEN by HP 880-0xx Desktop PC
OMEN by HP 880-1xx Desktop PC
HP Spectre x2
HP 15 Laptop
HP 250 G6 Notebook PC
HP 256 G6 Notebook PC
HP 258 G6 Notebook PC
HP ENVY 13 Laptop
HP Spectre x360 Convertible
HP Pavilion x360 11 Convertible
HP Pavilion x360 11m Convertible
HP ENVY 15 Notebook PC
HP ENVY x360 Convertible
HP ENVY x360 m6 Convertible
HP ENVY x360 15m Convertible
HP Pavilion x360 15 Convertible
HP ENVY m7 Notebook
OMEN by HP 17 Laptop PC
HP Pavilion 14 Laptop
HP Spectre x2 Detachable Convertible
HP Pavilion 24-r0xx All-in-One PC
HP Pavilion 27-r0xx All-in-One PC
HP Pavilion 24-x0xx All-in-One PC
HP ENVY x2 12 Detachable
HP 14s Laptop
HP Notebook 14
HP Notebook 14s
OMEN X by HP P1XXX Desktop PC
HP Spectre x360 Convertible Convertible
HP Spectre Pro x360 G2 Convertible PC
OMEN by HP 15 Laptop PC
HP 240 G5 Notebook PC
HP 246 G5 Notebook PC
HP All-in-One PC All-in-One
HP ENVY m6 Notebook
HP ENVY 17m
HP Slimline 260-p0xx Desktop PC
HP Slimline 260-p1xx Desktop PC
HP Slimline 270-p0xx Desktop PC
HP Spectre Pro 13 G1 Notebook PC
HP ENVY m7 Notebook PC
HP 27-b0xx All-in-One
HP 34-b0xx All-in-One
HP 460-p0xx Desktop PC
HP Pavilion 510-p0xx Desktop PC
HP Pavilion 510-p1xx Desktop PC
HP Pavilion 570-p0xx Desktop PC
HP Notebook 14g
HP Notebook 14q
HP 240 G4 Notebook PC
HP 246 G4 Notebook PC
HP Pavilion 14 G1 Notebook PC
HP Pavilion Power 15 Laptop
HP 22 All-in-One
HP 24 All-in-One
HP HP 200 G3 AIO AiO
HP Pavilion Wave 600-axxx Desktop
HP Pavilion Wave 600-a1xx Desktop
HP Pavilion Wave 600-a2xx Desktop
HP Pavilion Wave 600-a3XX Desktop
HP Pavilion 15 Notebook PC
OMEN by HP 875-0xxx Desktop PC
OMEN by HP 870-xxx Desktop PC
OMEN X by HP 900-0xx Desktop PC
OMEN X by HP 900-1xx Desktop PC
OMEN X by HP 900-2xx Desktop PC
HP ENVY xxxx Desktop PC
HP Pavilion 24-xxxx All-in-One PC
HP Pavilion 27-xxxx All-in-One PC
HP ENVY Pro Curved All-in-One PC
HP Pavilion 22-a0xx All-in-One PC
HP ENVY 750-0xx Desktop PC
HP ENVY xxxx PC
HP Envy 27-m0xx All-in-One PC
HP 20-r0xx All-in-One PC
HP Pavilion 550-0xx Desktop PC
HP Pavilion xxxx PC
HP Pavilion 23-q0xx All-in-One PC
HP ENVY 24-m0xx All-in-One PC
HP Slimline 450-0xx Desktop PC
HP 23-r0xx All-in-One PC
HP Pavilion 27-n0xx All-in-One PC
HP Envy Curved 34-a0xx All-in-One PC
HP Envy Curved All-in-One PC(Skydive-US)
HP ENVY Phoenix 850-0xx Desktop PC
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
LANGUAGE(S): Global
ENHANCEMENTS:
- Updates the Intel platform ME firmware.
The Skylake / Kabylake platform ME firmware version: 11.8.55.3510
The BasinFall platform ME firmware version: 11.11.55.1509
PREREQUISITES:
HOW TO USE:
1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to overwrite file.
5. Double-click the icon to download the update to your desktop, and then click NEXT.
6. Follow the on-screen instructions.
7. If prompted to restart the system upon completion of the update, click YES and allow system to restart.
Copyright Copyright (c) 2018 HP Development Company, L.P."
Thanks
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Re: Hp windows 10repairing disk error since last 10hours
Read back through my first reply. The link to the type of hard drive you need is there- 2.5" Mobile hard drive. I am not sure why you are still confused.
Hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=1534901445&sr=8-1&keywords=500+gb+mobile+hdd
Battery:
https://www.impactcomputers.com/637193-001.html
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during the change back to W 7 for W10 my computer froze up and both operating systerm were missin.
Wheb going bacck to W7 my computer froze up. Stapels checked it out and said that there are no operating systems on the computer. I get a BOOTMGR is missing when I try to use the recovery disc. I need the install disk for windows 7 that will work with the key code HP provided
Thanks
Pete
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Re: Original touchpad drivers
So far I've had no further issues with the trackpad. This new driver works perfectly.
Once again, thanks very much for your help!
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Re: Original touchpad drivers
That's great to hear.
Kudos to Rsel and hopefully more HP Spectre x360 users can have a much more fluid experience with their devices.
- Eddy
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Re: during the change back to W 7 for W10 my computer froze up and both operating systerm were missi
Hello;
Allow me to welcome you to the HP forums!
If you're trying to use the Rollback function to revert back to Win7, that will not work as the Win10 Upgrade is known to corrupt the recovery information that function uses.
Your only recourse at this point is to purchase something known as HP Recovery Media...
HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.
You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers
Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.
Or, if you prefer, you can do the same by contacting HP Customer Service:
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836
If HP no longer provides Recovery Media for your model, another site you can check is: http://www.computersurgeons.com
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Re: sp90139.exe
Thanks for the reply,
I have looked at it before, although what exactly are you asking me to look at?
Please elaborate for further assistance.
Have a great day!
Cheers:)
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Re: URGENT HELP NEEDED - No Option for any type of HDD Sata Operation at all in Bios
Thanks for the reply.
As I Understand you are are getting the error message - "bios image file specified did not pass validation",
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Have you attempted a BIOS recovery to resolve this concern?
If you haven't, Here is a link to HP Notebook PCs - Restoring the BIOS that should help you to overcome this difficulty.
Cheers.
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Re: during the change back to W 7 for W10 my computer froze up and both operating systerm were missi
Hi,
You can try making your own plain W7 64 bit Home Premium installation media as follows...
Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.
I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.
Then you can install the drivers and available software you need from your PC's support page.
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Re: What version of Windows 10 on a laptop should I install after a wipe of the computer?
Good Afternoon Paul,
I am in the midst of installing drivers. Not sure about these, what are your thoughts about reinstalling these? Do I really need it? Thank you again for your continued help. I am very grateful.
Driver-Chipset
- Intel Chipset Installation Utility and Driver (Windows 10 v1709/v1803)
- Intel Dynamic Platform and Thermal Framework Client Driver (Windows 10 v1709/v1803)
- Intel Serial IO Driver - Gemini Lake (Windows 10 v1709/v1803)
- Intel Trusted Execution Engine Interface Driver - Gemini Lake (Windows 10 v1709/v1803)
Diagnostic
- HP PC Hardware Diagnostics UEFI
- HP Windows Hardware Diagnostics
Firmware-Chipset
- HP Consumer Desktop / Notebook PC ME Firmware Update
Software-Solutions
- HP Support Assistant
- HP System Event Utility
Utility-Tools
- HP Connection Optimizer
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Re: What version of Windows 10 on a laptop should I install after a wipe of the computer?
Hi:
You should install all of the drivers you listed under Chipset.
Diagnostics. I never have installed those.
Firmware--read what the ME firmware update does.
If it is extremely important, you may want to.
If not, don't.
I am usually leery about installing firmware updates.
They are not driver updates and if something goes wrong, or the PC performs worse afterward, there are no do-overs.
You need the System Event Utility for some of the Fn keys to work.
The HPSA is completely optional. I have used it a couple of times to do PC tuneups and check for driver updates, but that is up to you. I currently only have that installed on one of my PC's, and that is because HP Orbit required the HPSA be installed.
I was testing out HP Orbit for another forum member and I will probably uninstall both of those apps after a short while.
Connection Optimizer...not necessary.
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ProductConfig 30% CPU usage
I was using my laptop fine, until I uninstalled Code::Blocks (A multi-coding language IDE and compiler). Since then, my computer has always had at least 30% CPU usage from a program called ProductConfig, according to Task Manager. What do I do to fix it and what program is this caused by? Thanks :)
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Re: Unknown Devices, Control Panel.
I’ve fixed the problem.
i updated the Nvidia drivers and that seem to have fixed the problem.
thanks for all the support.
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Re: What version of Windows 10 on a laptop should I install after a wipe of the computer?
wrote: Hi:
You should install all of the drivers you listed under Chipset.
Diagnostics. I never have installed those.
Firmware--read what the ME firmware update does.
If it is extremely important, you may want to.
If not, don't.
I am usually leery about installing firmware updates.
They are not driver updates and if something goes wrong, or the PC performs worse afterward, there are no do-overs.
You need the System Event Utility for some of the Fn keys to work.
The HPSA is completely optional. I have used it a couple of times to do PC tuneups and check for driver updates, but that is up to you. I currently only have that installed on one of my PC's, and that is because HP Orbit required the HPSA be installed.
I was testing out HP Orbit for another forum member and I will probably uninstall both of those apps after a short while.
Connection Optimizer...not necessary.
Thank you very much again! Awesome.
I forgot to mention this. I ended up using the diskpart method "clean all" to do a more secure erase. I felt for the first time to do that. For future, if needed, I will reset the PC the way you do it by clean install "delete partition"
As for the HP Drivers & Sofware:
First, any of the drivers and software labeled 1709, I don't need to bother with those or should I still install them on the ones we discussed and others, correct?
Chipset: Will do. Now, for the chipset, is there away I can view the version numbers on my laptop?
Firmware: Will withhold. Not sure if it is extremely important or not. I agree with what you said. I feel the same way. Is there away to view the version numbers on my laptop?
What is HP Orbit and what does it do? Should I install it? If so, where do I get it?
Now the ones you said were optional, if I decided to install them will they be like bloatware and slow down my computer. Also, are they like spyware or somthing like that or can they spy on your computer?
Thank you again and my name is Jeff by the way. I hope your day is full of blessing!
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Re: What version of Windows 10 on a laptop should I install after a wipe of the computer?
I forgot to mention what about the bios
How do you feel about updating the bios to the newer version.
My curren version is: Insyde F.05 4-9-18
The one listed on the website is: F.11 Rev.A Jun 29, 2018
Driver-Storage
What about Alcor Micro Card Reader Driver (Windows 10 v1709/v1803)?
Thank you again!
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Base System Driver for nc8000
I had to reload Win 7 (32) on a nc8000 and I can't find the correct driver for a base system device. I think it's relates to the PCI Bridge software, due to anytime I insert a PCI card in the slot the touch pad locks up.
Below is the properties. Any help would be greatly appriciated.
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Re: What version of Windows 10 on a laptop should I install after a wipe of the computer?
You're very welcome, Jeff.
BIOS:
Read what the update fixes or enhances. If your notebook is running fine, I would not take the risk.
Alcor Micro Card Reader Driver -- yes, that needs to be installed.
If there is a corresponding W10 v1803 driver, then you don't need to install the 1709 versions.
HP orbit is a file sharing program between networked PC's and andriod/Apple devices such as cell phones or tablets.
https://support.hp.com/us-en/document/c05084237
I don't believe the applications are spyware, and if you set the programs not to run during startup, then they shouldn't slow down the PC. If there is no setting to do so, run the MSConfig utility, startup tab, click on task manager and disable any unnecessary programs from running.
If you want Orbit, let me know because you need a file from HP and a file from a 3rd party website since HP has discontinued the app for android. Fortunately, I found a 3rd party site that has the Orbit APK.
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