wrote: p.s. I found this website from HP Forum to download Windows 7 SP1 ISO images, but it's linked to a wrong site:
Hi, the URLs are outdated. They are not available for many years.
Heidoc is the new options but it is not available for Windows 7 since December 2017 because Microsoft blocked it. Basically Windows 7 is hard to download for OEM versions.
wrote: Hi, thank you for your prompt response! I am impressed.Yes, I have a clear COA sticker:Windows7 Pro OAHP (bar code) 584048-001with a genuine product key of course.I don't want to try the trial version of Windows 10. I have other PCs with Windows 10 for my main work.Thank you for your help.
You are very welcome ! My pleasure.
Please, be patient. I will search within fellows if I/they can provide you with some URL to download Windows 7.
Will post again when I have some news.
If or When the ISO link is found/provided,
use an empty/blank USB pen drive (min 4 GB capacity(
use Rufus >> https://rufus.akeo.ie/
to download/write the ISO to the USB drive
Boot from this USB drive (F9)
Both ZBooks keeps on for ever trying to update from Windows 10 version 1703 to version 1709. A usual exception reported is 0x1900107. Since two similar units behave similarly I beleive they are not compatible for version 1709. I wonder if I can expect an upgrading or do have to go back to Windows 7?
regards // Olle Moberg
I've had it less then 6 months, but it has done this ever since I bought it. The PasteBin Address is https://pastebin.com/NXJrZr4W.
Is there a combination of keys or other measures that will allow me to turn the power supply of my laptop off for a short time? I could do this when the battery could be removed.
Not without removing the battery. In fact on many laptops with internal batteries the "main" battery doubles as the RTC or CMOS battery so removing it causes a reset of BIOS settings.
What are you trying to do?
I changed the inverter and it is somewhat bright then is starts to darken again
Try installing or reinstalling the latest camera driver on your support page. it is first driver in list under Driver- Addons:
Bright when and how bright and darkens when? That sounds unusual to me.
I can't find any model matching the Product number you have listed. Recheck for accuracy and then use the page here to find any updates to drivers or BIOS that you may need:
You can get the ISO here:
In the last few days, this laptop started having poor performance, with Task manager showing Diagnostic Policy Service taking up to 30% or more of CPU.
HP Laptop Spectre X360 Convertible
HP Spectre x360 - 13-4197dx (ENERGY STAR)
SN:[edited]
Product: V8T98UA#ABA
OS: Windows 10 Pro
Under HP care warranty protection:
HP Direct Order Number: H376304426
Care Pack Product Description: HP 3y PUR w/ADP Consumer NB w/LoJack
Care Pack Purchase Date: 7/4/2017
In the last few days, started having poor performance, with Task manager showing Diagnostic Policy Service taking up to 30% or more of CPU.
I did reset of BIOS, and downloaded all current windows upgrades – no fix.
Dis upgrade of BIOS from F.46 to F.50, no improvement.
I created a new user, same problem.
There is an online thread on this in your help forums, does not seem to show any fix.
I ran all of your diagnostics in your HP Support Assistant, all passed – no fix.
Your Support Assistant only shows a chat option, which just spins forever, or live chat, which is generally not effective for this type of problem. The Chat support is so poor - first it took several minutes for him to echo back the system name I had sent, and then his only "solution" was a complete system reset to factory.
Really makes me regret choosing HP!
As an IT professional I have had many Notebooks, Laptops, iPads, etc. But I have never had one like this
HP Pavilion. It seems to be trying to install some kind of system upgrade. I do not understand. Why
is it wanting to do a BIOS upgrade. This system (the reason I purchased it) came with Windows 10 for
64bit computing. It worked pretty good although the Windows 10 took me some time to rework my
brain for functionality. I still prefer the Windows 7 on my 10 year old Dell Laptop.
So tell me---why do I have to do a BIOS upgrade and since the HP support is no where about--where
is the BIOS upgrade--i.e. on a memory stick, on a DVD/CD, or download.
I will tell you this, we will never purchase a HP Notebook again since I cannot imagine the grief I would
get telling my wife that I will have to do a BIOS upgrade in just 12 to 18 months (slightly outside the
warranty period...LOL!)
Your BIOS update is on your Support page along with all drivers/software downloads:
Thanks
Hi
Open the URL, choose the one with name X17-24281
en_windows_7_professional_with_sp1_x64_dvd_621750.iso
Download it and save it on your Desktop, for example. You will need a torrent download software (for example Qbittorrent) to complete the download.
With regards to your question about Rufus:
Open it and use these settings:
Select proper USB device
Partition scheme: MBR(scheme for BIOS or UEFI computers)
File system : FAT 32
Cluster: 4096
Do not check the device for bad sectors
Quick format
Create a bootable image using: ISO (and select the ISO)
Standard Windows installation
Let me know how it goes.
Hi,
I checked the log file and there are lots of services and app which might be causing this.
Roxio
Real Player
Office
etc.
You have 2 options in fixing this:
-1- or -2-
1) Perform clean installation of Windows 10 and give the PC fresh clean start. By doing this you will remove everything from the PC, will reinstall Windows, and will later reinstall your apps and restore your files. If you choose doing so, here are instructions >> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Impossible-to-update-operating-system/m-p/6460340#M514183
2) Attempt troubleshooting here to find the "guilty" app by testing
2.1) You should first perform malware/virus check to eliminate potential malware which might be causing this
....Run the free ESET Online Scanner >> http://download.eset.com/special/eos/esetonlinescanner_enu.exe
Scan your PC for viruses, threats and unwanted/unsafe applications - remove if anything found.
.... Run AdwCleaner >>https://www.malwarebytes.com/adwcleaner/
.... Run Kaspersky TDSS Killer >> http://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe
2.2) Use the built-in tool msconfig
Click on Start, type msconfig
and once you find it, open the tool
Here is more info about msconfig >> https://www.computerhope.com/jargon/m/msconfig.htm
Click the Services tab.
Select Hide Microsoft services,
and then remove the selections next to each item in the list. Make sure you remove things from any non-Microsoft vendor including HP, Real Player, Roxio,etc. - stuff which you believe may not be needed. For the testing purposes you can uncheck many.
Note that this unchecking prevents the selected service from automatic start, it does not remove or uninstall it
Click Apply/OK, exit msconfig
*RESTART the computer* (restart, do not shutdown and then back start up)
After restart, please, test if the situation improved.
If it improved, no further troubleshooting will be required.
If not, please open MSCONFIG, restart back some startups, DISABLE different ones
and by doing this, test what causes the problems
Let me know how it goes, provide update
Hi,
Open up an elevated Command Prompt by typing "CMD" in Start, right-clicking on the first option, and selecting "Run as administrator." Enter "sfc /scannow." After this, enter "Dism /Online /Cleanup-Image /RestoreHealth".
Hope this helps. Let me know how it goes.
Hello
it doesnt give me a message
only after 2 bad hard disk password failures
it says system halt
please turn system off
