Quantcast
Channel: All Notebook Operating System and Recovery posts
Viewing all 177609 articles
Browse latest View live
↧

Recovery Manager not loading

October 12, 2017, 10:16 am
$
0
0
Hello,
I am trying to Factory Reset my laptop. Unfortunately I'm not tech-savvy and this laptop is giving me a lot of problems.
I had tried to pull up the Recovery Manager on screen and it pulls up a black screen that states "Welcome to HP Recovery Manager. Use this tool to get your computer back up and running if it ever stops working as usual."
I then tried the other method and reset the computer, hitting F11. It brought up a screen that gave me the option for Troubleshooting and then Recovery Manager. Though when I click Recovery Manager I'm just brought to a blank blue screen.

Does anyone have any ideas? Thank you!!!
↧
Search

battery problem

October 12, 2017, 10:38 am
$
0
0

hello. I have a HP 15-bs024nv , and the battery is over after 1 hour music. Is it normal? please help me

↧
↧

Re: Reinstalling Operating System

October 12, 2017, 12:39 pm
$
0
0

Thanks for the info.  My husband who really doesn't know what he's doing wants to try backing up the computer I have now and try reinstalling it on the other computer.  I'm sure it's not going to work, although he said that the guy from staples told him he could do this.(Probably just wanted to make the sale)  I did see that although HP doesn't have the disk another company that was given to me does.  It looks like it was $26.99.  Anyway, thanks for your help and I will let you know how it turns out. 

↧

New computer worked for a few hours, now won't turn on

October 12, 2017, 12:40 pm
$
0
0

I bought my daughter a new HP Chromebook 14 and she used it for one evening, and the next morning it wouldn't start up. There are LED lights on the sides (one for charger, one on the left side) that light up, however, the screen remains black. I went through the directions for system recovery/ hard restart (https://support.hp.com/us-en/document/c03665293), however, these instructions are not at all for this model, nor do they work. Not sure what else to do but return it.

↧

Re: resetting hp stream stock 54%

October 12, 2017, 12:45 pm
$
0
0

Hey there! , Thanks for stopping by the HP Support Forums!

 

I understand your laptop is stuck at 54%.

 

Don't worry I will try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Are you resetting the PC using the recovery discs or from the recovery partition?

 

As you mentioned while resetting your PC back to factory settings it is stuck at 54%.

 

Try restoring the BIOS to defaults and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Also, Try running a system diagnostics on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

If the issue persists, please contact HP support and order a new set of recovery discs.

 

Link to contact HP.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

I'll keep an eye out for your response.

 

I hope you have a great day! Smiley Happy

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

↧
↧

Re: My laptop doesn't startup, the screen is black and the CAPS LOCK led is blinking continuously

October 12, 2017, 1:03 pm
$
0
0

Hey There! , Welcome to HP forums!  

 

I understand you have issues booting into your PC and the light on the caps lock is blinking.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your PC?

 

How many times does the light on caps lock blinking?

 

Are you able to boot into BIOS?

 

Try the steps recommended below.

 

Try restoring the BIOS to default and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.
 

 

Also, try running a system diagnostics test on your PC and check if the hardware components on your PC are working fine.

 

Refer this article to know more information about running system diagnostics on your PC.

 

Refer this article to know more information about recovering the BIOS.

 

Also, refer this article to know more information about blinking lights on your PC.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know how it goes! 
Have a wonderful day ahead! Smiley Happy

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

↧

Re: admin permission issues

October 12, 2017, 1:16 pm
$
0
0

Greetings , 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are unable to install the Windows update on your computer, is that right?

Not to worry, I will be glad to assist you. 

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

Have you tried any troubleshooting steps on your own?

 

Request you download and install Windows update troubleshooter from this link.

Use the troubleshooter to troubleshoot and update issues. 

 

Keep me posted.

↧

Hard disc error

October 12, 2017, 1:26 pm
$
0
0

Hi I have hard disc error message on my screen.  

QBX37S-7H38QV-MFPV7A-60BG03

 

 

L2W56EA#ABU

 

What's that means?

Can you help me please?

↧
Search

Re: Reinstalling Operating System

October 12, 2017, 1:28 pm
$
0
0

No, you can not back up one computer and install Windows from it on another computer.

↧
↧

Re: Hard disc error

October 12, 2017, 1:31 pm
$
0
0
The hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc
Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

 

↧

Re: Hard disc error

October 12, 2017, 1:40 pm
$
0
0

I bought my laptop 2years ago how long is warranty? My disc is 1000hdd,  where can buy new one?

↧

Re: cooling fan problem

October 12, 2017, 1:40 pm
$
0
0

 

Welcome to HP Support Forums. Smiley Happy 

 

I read that your HP computer displays a cooling fan error (90B) and does not boot into Windows. I'll be glad to assist you with this case.

 

For better clarity and to assist you better I would require more information regarding this:

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • What version of Windows are you using?
  • Does the laptop overheat?

Please feel free to reply with this information. I'll watch out for your reply Cheers! 

↧

Re: My laptop doesn't startup, the screen is black and the CAPS LOCK led is blinking continuously

October 12, 2017, 1:41 pm
$
0
0
Thank you for your reply, but there is a problem with this. My keyboard is out of order and i use an external one connected via usb. This external keyboard is useless until my laptop starts up. For example i cannot use the arrows in order to choose the recommended startup when i have the choise. So i can't use the "f" buttons to enter the BIOS.
↧
↧

Taskbar

October 12, 2017, 1:49 pm
$
0
0

Want to enable taskbar in tablet mode.  Go into settings & taskbar and "Multi Display" is grayed out.  CANNOT turn on to appear in both screens.

 

Please advise ASAP.

 

Thank you,

Toniricola

↧

Microsft Store Error

October 12, 2017, 1:57 pm
$
0
0

When use the Microsoft Store, on certain games I choose to download (for example Dungeon Hunter 5) my laptop makes a weird noise as if it short circuits and then reboots. Any reason why this happens? It also happens if I try to watch adverts in games like Asphalt 8: Airborne. It worries me when it happens because it sounds like it's damaging the laptop!

↧
Search

Re: My laptop doesn't startup, the screen is black and the CAPS LOCK led is blinking continuously

October 12, 2017, 2:01 pm
$
0
0

, Thanks for your quick response and time.

 

I appreciate your efforts for writing back to us.

 

As you mentioned the F key is not functioning on the keyboard.

 

As I recommended in my previous thread to boot into BIOS you have to tap F10 key.

 

There is a separate key on the keyboard and it's called the function keys. And the F9 key is at the top row of the keyboard.

 

So you don't have to use the F key to boot into BIOS.

 

 

Hope this answers the key!

Have a great day ahead! Smiley Happy

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

↧

Re: admist,password, to get to open

October 12, 2017, 2:11 pm
$
0
0

Hello, – Hope you are well Smiley Happy
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!

 

Going through your post, I am not sure about the issue that you are facing with your PC. To help you better, I need to know the following details:

  1. What is the exact issue / error that you are getting on your PC?
  2. What is the product number or model number of your HP product? If unsure, please check: http://hp.care/2oPCMBG
  3. What is the operating system on your PC?

 

Also, try to perform a power reset on your Pc. Here are the steps:http://hp.care/2odKswy

 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers Smiley Happy
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

↧
↧

Hardware drive smart check failed

October 12, 2017, 2:25 pm
↧

Re: Hardware drive smart check failed

October 12, 2017, 2:52 pm
$
0
0
The hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc
Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

 

↧

bulk driver download

October 12, 2017, 2:52 pm
$
0
0

hey i have a large amount of laptops (6710b 6730s 6730b ect) and i would like to bulk download all drivers instead of

downloading them one by one is this possible?

↧
Viewing all 177609 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>