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All Notebook Operating System and Recovery posts

older | 1 | .... | 3758 | 3759 | (Page 3760) | 3761 | 3762 | .... | 3803 | newer

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    There is a basic design problem with the HP Stream in using Windows 10 OS.  Something taking up about half the amount of memory for basic functions is required.  How do I find a solution at reasonable cost?  Or do I just forget about using this computer, which I find otherwise suits my needs very well?  I realize that this is almost one of those "Other than that Mrs. Lincoln, how was the play?" questions.  But I really would like an elegant solution, plus an end to this particular product line by HP if they cannot find a reasonable OS match-up.

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    which exact model Stream do you have? I am assuming you have the misfortune to have chosen one of the 32 gig storage models?

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    Microsoft is actively pushing this update again, if I let my computer automatically update it tries and fails to update to 1809. This moves the onus to HP to resolve what appears to be a driver compatibility issue.

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    Although the premise of your statement WAS true 2+ months ago, Microsoft fixed those bugs and re-released the 1809 update. 


    HP just ignores the FACT that the Spectre x360 Convertible 15-ch0xx CANNOT update to 1809 because of a problem that HP fails to fix. This has been known to HP since Microsoft implemented the new driver model.


    My suggestion is to join us in a class action suit against HP for lying about thier product update capability.



    Never an HP user again!!!!!

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  • 01/07/19--05:12: Re: Recovery CD
  • Hi

    On this site no HP Helper/Volunteer/Agent/Employee does cracked software.


    Whether you have a Licence key to suit I know not. 

    But you can always buy the Computer Surgeons version.



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  • 01/07/19--05:13: Re: Recovery CD

    W7 Boot Mgr.pngW8 Repair.png


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    Sometimes the errors are

    DRIVER_IRQL_NOT_LESS_THAN_EQUAL maschi.sys problem 


    Somtomes just 



    Sometimes other errors.


    It just sits and cycles BSOD, restarts, BSOD etc...


    I am pretty desperate.


    HP have said maybe a new MOBO ?????

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    I have posted the same issue before here (albeit slightly different):


    and found another user with similar issue here:


    Although the other user had better laptop configuration than mine, we had the same problem on our notebook which is: very slow (since it has very good specs) about 10 sec to wake up from sleep. the keyboard light turned on quickly but monitor will take up to 10sec to turn on. My 8 years old HP pavillion can wake up almost instantly.


    I've done a couple of full reset on my laptop and I reckon it is not the solution to this problem. Could you please done something via software update please?


    I really like this laptop but issues with softwares have really negate me from giving 5 stars to this beautiful machine. 

    1. Slow wake up from sleep mode

    2. Not a precision touchpad compatible.



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  • 01/07/19--06:25: Re: Recovery CD
  • Hi,


    The Heidoc site offers genuine ISO files from the Microsoft Techbench site.


    If you can still read all 25 characters of the W7 product key on your PC's case, you can reinstall W7 for free as follows...


    Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.


    Select the Windows COEM ISO file download for the version of W7 the product key is good for.



    I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.


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    Thw Windows portion says it is consuming all but 2 megabytes of the 27.8 storage capacity so I assume the answer is yes.  There are alternative Operating Systems that use about .5 megabytes.  I do very storage on the main drive, using thumb drives for my main work.  So I am weighing three choices: ditch it for an alternative; change the OS to something else; or add a memory chip to beef it up.  If I really liked Windows 10, I would do the third.  But I don't and still use Windows 7 on my other computers.  We have to start paying Microsoft to stop developing basic new programs because they just get fussier and fussier and harder to work with over time.  I started in 1987 on Word Perfect for DOS and still mourn its passing...

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    The wifi card your notebook has won't work on W7 unless you remove it and mask a couple of pins.


    You can see this discussion for more info...Markk1979's post.



    If you want to go through all of that trouble, then try the W7 x64 drivers and software from this model except the BIOS and firmware files...


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    Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a replacement battery.


    Don't worry, I'm here to help! 


    The part# is 849909-855


    Refer to the page# 29 of the Service Guide for steps to replace the battery. 


    You may reach out to the HP Authorized Parts Resellers in your country.


    Hope this helps!


    Let me know if you have any other questions.


    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 


    Have a great day ahead :)

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    went to and ordered a recovery USB


    will post how it turns out after I recieve the USB




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    Same problem as everyone here with Windows 1809 Update on HP Spectre x360 15-ch032 with i7 8705G with Vega M GL graphic..


    Tried windows update and media creation toolkit, everytime few seconds after restart freeze at hp-bootscreen with dots in circle... bluescreen "driver_pnp_watchdog". Updated and downgraded drivers, disabled radeon, intel bluetooth and intel wifi 8265ac but at restart everytime this freeze. Today contacted HP Support in Germany and they were already knowing about the issue.. and thats for the prize of 1600€, i will think of ever buying an hp premium laptop again :/


    Still hoping for a solution...

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    I think I will return my x360 Spectre to HP, this is definitely issue covered by warranty, so they have to return me money and I will buy Dell XPS probably....

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    Welcome to the HP Forums :) I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you're having issues with delayed audio and dpc latency on your HP 15 notebook. Don't worry we'll work together to help you find a solution.


    To provide you with an accurate solution, I'll need a few more details:

    Have you recently made any software or hardware changes on the PC before the issue started?

    Have you ensured all the drivers on your PC are updated either using Windows update or using HP support Assistant?

    Have you tried to run any test on the computer from F2?

    Is it happening only during specific application. 


    In the meantime, let's try these steps here: 


    Let's start off by performing a Hard reset on the notebook

    Before power resetting your computer, do the following:

    1. Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

    2. Turn over the computer and look for a battery compartment door.

     I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.

    Once done, restart the computer and check.


    Let's run an extensive system diagnostics test from F2 (Please capture the failure ID for further assistance).


    If the test fails then it's a clear indication for a possible hardware failure. 


    If the test passes, then this could be an issue related to software or driver. Let's try the steps mentioned below:


    I would suggest here is to Run Windows Updates troubleshooter -


    Download and install the troubleshooter from this link.


    Now try to perform Windows Updates - 


    1) In the search box, type and open Windows Updates. 
    2) Check for updates. 
    3) If the updates are available, click on install and restart the computer. 


    If the issue persists, I would suggest here is to uninstall the audio drivers from device manager: 

    Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.

    Then check the box delete the software for this device.

    Restart the computer and then update the Bios, Chipset and audio drivers on your PC from our HP support website, using this link.


    Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

    Refer this link to know how to use HP support assistant.

    Once done, restart the computer.


    Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

    Eagerly waiting for your response!

    that said, If the information I've provided was helpful, 

    give us some reinforcement by clicking the solution and kudos buttons, 

    that'll help us and others see that we've got the answers!

    Good Luck.

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    Hi there,
    does anyone help me to download proper drivers from any place for my not supported (retired model) PC? I already reinstalled WIN XP but without drivers is PC is useless.
    Computer is in best condition, unfrotunatelly without proper software.
    In case nobody can help me I can offer my PC in perfect hardware condition to HP museum :-D Prize will be very friendly.

    Thx, Martin

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    Of course we all have nostalgia but if you give me your model number there is some chance you can upgrade to a larger storage disk. In some cases the eMMC module passing for a hard drive can be replaced and upgraded. In other cases not so much. 


    You can make any current version of Linux work in about 5-7 gigs. Or you can do a clean install of the latest Build of Windows 10, turn off updates, and install it in compressed or compact mode. I did a tutorial a while back and got the latest Windows 10 build, antivirus, and Office 365 installed in about 12 gigs. If you want to see it I will dig it up. 

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  • 01/07/19--08:20: Hard Drive Failure
  • I went through the test procedure outlined for hard drives and the result of the test was a hard disk failure.  After using my 3 installation disks to recover the operating system and hard drive I got the very same original message to again reinstall the operating system and that the hard disk had failed.  The hard drive was a Toshiba  Model MQ01ABD100.  It was 1TB.  I had used less than 1/4 of the disk space.  My question:  Can I buy a used hard drive of any model and put it in the computer and have confidence that my three recovery disks will work.  In other words will the recovery disks that I bought work with any hard drive.  Thanks for any guidance you can offer. 

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  • 01/07/19--09:15: HELP!!!login issues
  • I am unable to login to my laptop. it keeps telling my my passowrd is incorrect, i tried to reset it and get a pop up windows stating:

    NO DRIVE this feature requires removable media, such as a USB....

    please connect a USB drive and then try again


    is there anyway to bypass this?  i have gone thru several help screns and none of them are working


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