wrote: Hi there since an update keyboard has stopped working, touch mouse ok but nothing from the keys. Tried deleting then reinstalling but no luck. Bought a cheap External keyboard works fine, any help would be greatful 😔
Trying updating chipset driver.
I mean, I can not recover the Windows 7 Home Premium license.
wrote: I mean, I can not recover the Windows 7 Home Premium license.
And that is because you overwrote the hard drive with your new installation of Windows that you have on there now.
You should have asked here first before doing something rash, but you thought you were smart.
And in very likelihood, the Windows you have on there now if you activated using its key is one and done. Meaning you can't use this second Windows on another PC either.
.
wrote: My vega driver is DCH
I did see this driver listed at Intel's site, but it didn't list it as DCH. It only listed it as BETA. At that point, I declined to even download it.
Help...what does this mean?
Failure ID: 9CVBMA-74T9G2-MFPWXA-60A303?
Product ID: F5Y60UA#ABA
Thank you!
Widows 7 I have now is another version (licensed), I wanted to use the original one. This is why I have called here.
Hi:
The error code you received, Hard Disk 1 SMART Hard Drive Detects Imminent Failure, means the hard drive is in danger of failing. It will need to be replaced in the near future.
If you can still get into Windows, back up any files you don't want to lose.
You can wait until the HDD actually dies, and you can't use your notebook, or you can get ahead of the problem and replace the hard drive now.
Below is the link to the service manual for your notebook's model series.
http://h10032.www1.hp.com/ctg/Manual/c04438537
The hard drive R & R procedure can be found in chapter 6.
If you do not need a lot of hard drive space, you may want to opt for a more reliable, better performing solid state drive. I have the 240 GB model in two of my HP notebooks and 2 of my HP desktop PC's. It works great.
After you replace the hard drive, you can reinstall W10 for free as follows...
To reinstall W10...Use the Media Creation Tool. Make the 64 bit installation media.
https://www.microsoft.com/en-us/software-download/windows10
You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, if your PC is not working.
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.
Here are the steps to create the W10 USB flash drive installer...
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.
You can also save the W10 ISO file instead of making the bootable USB flash drive installer, and burn it to a DVD using the tool I zipped up and attached below if you would rather use a DVD to reinstall W10.
Then you can reinstall the drivers and available software from the PC's support page.
My notebook 15 I bought brand new less than a year ago had a HDD failure while I was using it no warning lost everything...wait wai on HP to fix it...still has 6 months on the warranty
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
While you respond to that, I recommend you perform the below steps and check whether the issue is resolved.
If you continue facing the issue, follow the below steps and check whether the issue is resolved.
If your computer still doesn’t boot, we will have to do a system repair.
A system repair will fix the boot information and other Windows related problems on your device. Here is how to do a windows system repair.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
I have updated over a dozen PCs with Win10, some of them updated from Win7, and I too, have never run across this error message.
A "professional" would not waste their time on an online scan; instead, they would run AV products that they use and trust to find and remove as much of the malware as they could. Since no one product finds everythng, they would have a set of products that they regularly use.
Here is an alternative you can consider ...
If HP OEM Recovery Media for Win7 is no longer available, an alternative site for the Windows ISO file is here: https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Download the Windows ISO Downloader.exe file and run it.
When the window opens, select the Windows tab in the upper-right and then click the Windows 7 radio button.
Under Select edition, choose the Windows 7 SP1 OEM Home or Pro -- to match what you have.
That will download an ISO file of the same OEM edition that HP uses.
You can then use the free RUFUS tool to create a DVD or USB stick from that ISO file and then use that to install Win7 OEM.
i turned my laptop on and this blue screen came saying file/boot/bcd error code0x000014c can any one help me get my operating. system back up and runnig
How did the battery get damaged?
If it was an electrical short or surge, then it could easily have damaged both the hard drive and the motherboard, and if the latter, the PC won't run, no matter what you do.
Did you try rebooting the PC, pressing F2 repeatedly, and then running the diagostics -- as the screen indicates?
The BCD file is used to boot into Windows and when it gets corrupted, you can't start Windows anymore.
This is something that with a second PC (used to download stuff and create boot media) can be repaired with a little work.
You will need to create Boot Media using a working PC -- as there is no way to repair this on your current PC.
There several different solutions for this, all of which are free and all of which work ...
1. Macrium Reflect
This is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (in disk or USB form) that can then be used to Repair your PC.
It is available from here: http://www.macrium.com/reflectfree.aspx
What I recommend is the following:
a) Download and install Macrium Reflect (MR)
b) Use the option to create a boot USB stick or CD
c) Boot your PC from the MR media and select the option to repair the Windows Boot
2. Neosmart's Easy Recovery Essentials
As far as I know, this is also Free -- and here is a link describing it:
https://neosmart.net/wiki/0xc0000034/
3. Doing Startup Repair using Win10 install media
Download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
Boot from the media you created, and follow the directions in this link: http://www.windowswally.com/how-to-fix-error-code-0xc0000185/
You will probably have to run Startup Repair three times for it to fix all the boot loader problems.
How to roll back update?
Paul, exciting news! I finally managed to get it to work. I had just about given up but kept reading some other forum posts and decided to give one more thing a go.
This is what ended up working:
I can only guess that perhaps when the ISO's were burned to the disks they weren't formatted correctly OR there was an issue with the laptops optical drive (something I never considered). It could have also been that the blank DVD's I was using were scratched or otherwise damaged, which prevented both the installation DVD's and recovery disks to fail.
Regardless, I now have a clean and functional copy of Windows 7 64-bit installed on my new SSD laptop. I will need to install some drivers it looks like but otherwise it is operational. I tested the write speed too and it is hovering around ~100MB/s, much improved from the previous 4MB/s.
Thank you again Paul for all of your help on this journey. I'm sure we're both glad it has come to a conclusion, haha! Happy New Year!
That is great news!
I'm glad you got W7 to install.
You will need the AMD chipset driver, which HP does not include on the support page.
Select the W10/W7 64 bit file from the link below, install and restart the PC.
AMD Chipset Drivers
https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx
HI, how can i fix the error codw 0x8009002d?
my pc is 1148 sx My AMD is 6470M / intel 3000 problem is
First: The program ( AMD 6470M) does not appear on the DEVICE MANGER
2- If it appears ON Device Manger, the (amd catalyst suite beta 15.2) will be missing
3- if (amd catalyst suite beta 15.2 ) exists .. the part of amd catalyst suite will be missing, and This section is successfully defined will loses the(amd catalyst suite beta 15.2 )and so on to the end
intel 3000 work very well .
I want direct links to download for (amd catalyst suite beta 15.2 ) & amd catalyst suite.
wont any tips tp solve this problem with me from 2 years >
