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All Notebook Operating System and Recovery posts

older | 1 | .... | 3728 | 3729 | (Page 3730) | 3731 | 3732 | .... | 3803 | newer

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    Actually NO.  Neither would suit me.

     

    I am not suggesting or recommending how you spend your money, if at all.

     

    I attempted to point out some considerations, and that is all.


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    Hi
    Make, Model and OS please.
    SKU: if possible by this method
    WinKey + R and type msinfo32 Line 9
    System SKU: N6K07EA#ABU

    Please do not post Serial Numbers.

     

    W7 and W10 Repair.png


    0 0

    Hi Lil Boy Blue,

     

    Thank you for your precious reply.

     

    I will surely give it a try to get original key before I do anything with my PC.

     

    Thanks so much for your help.


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    Prego.


    0 0

    I will update this thread with my progress. 


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  • 12/31/18--05:54: confusing
  • Can my notebook G71 support operating system windows 10


    0 0

    All of that just flew over my head, can you please simplify it?


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  • 12/31/18--07:17: factory settings
  • hello i can not go back to factory settings and hp recovery manger is missing or deleted i am doing reinstal throug  windows 10 also a error pls i need help with this problem


    0 0

    In the morning my laptop had shutdown, when turned on blue screen appears saying:
    'Recovery
    PC needs to be repaired
    Required device isn't connected or can't be accessed
    Error code: 0xc0000185
    You'll need to use recovery tools. If you don't have any installation media, contact your pC manufacturer
    Press enter to try again
    Press F1 to enter recovery environment
    Press F8 for start up settings
    Press Esc for UEFI firmware settings'
    PC quickly turns off
    Do not have the installation media

     

    i run component test on hard drive its says,

    Hard Drive Short DST check : Failed

    Failure ID : 94NJSM-70P9BD-XD7WWJ-60UN03


    Any help would be appreciated for fix this issue
    Many thanks,


    0 0

    I decided to lose a few hours of my life. After about 10 of them, I came up with some stuff:

     

    1) on my question 1: yes, I do have UEFI. That ugly text only menu is the UEFI menu on Pavilion g6 2105sz.

    2) on my question 3: I booted a USB stick with a windows 10 installation. So yes, it does boot from USB sticks.However, it refuses to boot any rescue USB and any Linux Distribution bootable usb. I tried with Ubuntu, Linux Mint 19.1 and Backbox linux. All these bootable USB sticks boot up just fine on my desktop. My pavilion just refuses to start any of them. It just won't start anything else than windows bootable stick.

    3) on my question 2: I gave up hope on using this crappy UEFI menu, so I installed windows just to do a BIOS / UEFI upgrade. Problem is, I have windows 10, on the support site I can only find BIOS upgrade for windows 8.

     

    New set of questions:

    #1: Do Pavilions have any specific preference with windows bootable sticks and / or hate for linux? How can it be that it just refuses to boot anything else? Is it "locked" or anything like that for MS products?

    #2: Should I download the windows 8 BIOS upgrade if I have windows 10 or do I risk destroying the laptop?


    0 0

     

    Greetings!
     
    Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer is not powering on.

     

    Appreciate you trying the steps. Don't worry, I'm here to help. To better assist you - What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)


    While you respond to that, let's try these steps -

     

    Step 1 Hard Reset -

    1) Shutdown the computer. 
    2) Unplug all the Adapter and peripherals connected. 
    3) Remove the Battery. 
    Note - This step might not be applicable if you have a desktop or a computer that has a built-in battery.
    4) Press and hold down the power button for 15 to 20 seconds. 
    5) Plug-in the Adapter and put the Battery back into the computer. 
    6) Try to turn on the computer. 

     

    Step 2 BIOS Restore -

    1) Shutdown the computer. 
    2) Hold down the Windows and B button together while the computer is still turned off. 
    3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears. 
    4) Follow on-screen instructions and click on OK

     

    Hope this helps!

     

    Let me know how that goes.

     

    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

     

    Have a great day ahead :)


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  • 12/31/18--08:31: Re: Laptop will not turn on
  •  

    Greetings!
     
    Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer is not powering on.

     

    Appreciate you trying the steps. Don't worry, I'm here to help. To better assist you -

     

    1) What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

     

    2) Were there any hardware or software changes made? 

     

    3) Do you see any lights on the computer or next to the adapter port? 


    While you respond to that, let's try these steps -

     

    Step 1 Hard Reset -

    1) Shutdown the computer. 
    2) Unplug all the Adapter and peripherals connected. 
    3) Remove the Battery. 
    Note - This step might not be applicable if you have a desktop or a computer that has a built-in battery.
    4) Press and hold down the power button for 15 to 20 seconds. 
    5) Plug-in the Adapter and put the Battery back into the computer. 
    6) Try to turn on the computer. 

     

    Step 2 BIOS Restore -

    1) Shutdown the computer. 
    2) Hold down the Windows and B button together while the computer is still turned off. 
    3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears. 
    4) Follow on-screen instructions and click on OK

     

    Hope this helps!

     

    Let me know how that goes.

     

    To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

     

    Have a great day ahead :)


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    Hi:

     

    Hi:

     

    The code generated, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

     

    Below is the link to the service manual for your notebook.   The HDD R & R procedure can be found in chapter 4.

     

    http://h10032.www1.hp.com/ctg/Manual/c03599931

     

    After you replace the hard drive, if you don't have a way to reinstall W8.1, you can do so as follows...

     

    Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit

     

    https://www.microsoft.com/en-us/software-download/windows8ISO

     

    Only if you are asked to enter a product key during the installation process, use this generic key.

     

    This is the generic key for W8.1 'standard.'

     

     334NH-RXG76-64THK-C7CKG-D3VPT

     

    If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.

     

    After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.

     

    I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

     

    Then you can install the available drivers and software from your PC's support page.

     

    https://support.hp.com/us-en/drivers/selfservice/hp-envy-4-1200-sleekbook/5330534/model/5344117


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    Hi

    ""What do I need to do to fix my Notebook?""

     

    Dunno.

     

    if the error message can be trusted, install an OS (operating system), end of.

     

    ELSE

     

    If you have data to protect or recover then Create a Repair/Re-Install DVD/USB of the appropriate OS.

    Find use another PC, college, family, friends whatever and use...

    https://www.microsoft.com/en-us/software-download/windows10

    Create Windows 10 installation media

    To get started, you will first need to have a license to install Windows 10. You can then download and run the media creation tool. For more information on how to use the tool, see the instructions below.

     
    Then boot from it.  DONT INSTALL.
    W8 Repair.pngRecovery Reinstall.pngW7 and W10 Repair.png
    Use the repair option.
    Then Command Prompt and type   C:\   when the X:\ screen shows.
    If thst works then a lot of your data is C:\Users
    and you can perhaps copy it off.
     
    If in doubt please ask.

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    I have been using my work allocated HP Elite for personal record-keeping. Yesterday, when I fired it up, the laptop said there was no operating system installed. I also noticed a faint "beeping" coming from behind an illuminated Caps Lock key. I have no

     other device to use to troubleshoot with HP (which is why I amwriting this from local library computer)

    My primary, panic-fuelled question to this community of knowlegeable users is the following: Does this mean that all of my work related, and personal record keeping documents on this laptop, photos, etc. are gone? regardless of whether ot not the missing Operating system can be "fixed" or "found"?


    0 0
  • 12/31/18--09:45: Battery life
  • My computer is full charged and within 5 minutes in shuts down at 95%. What do I need to replace. I have had this laptop for less than 2 years


    0 0
  • 12/31/18--10:17: Windows hello
  • I want to know whether my laptop model have windows hello facial recognition!Please someone help me!


    0 0

    tried to restore the laptop to factory settings. An error occurred in the process (I do not remember the number), as a result, the system managed to format the disk, but did not completely post the new files). as a result, now when loading a message about the absence of the operating system. how to restore it. preferably without contacting the service center.


    0 0
  • 12/31/18--10:27: Re: Battery life
  • Welcome to the HP Support Community

     

    To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

     

    HP Notebook PCs - How Do I Find My Model Number or Product Number?

     

     https://support.hp.com/us-en/document/c03754824

     

    REO

     

    PLEASE DO NOT POST ANY SERIAL NUMBERS


    0 0

    Hi:

     

    If the factory reset failed, the only suggestion I can offer would be to clean install W10 as follows...

     

    To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

     

    https://www.microsoft.com/en-us/software-download/windows10

     

    You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, if your PC is not working.

     

    If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

     

    Here are the steps to create the W10 USB flash drive installer...

     

    1. Select Download tool now, and select Run.
    2. If you agree to the license terms, select Accept.
    3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.
    4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

    5. Select which media you want to use:
    6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

    You can also save the W10 ISO file instead of making the bootable USB flash drive installer, and burn it to a DVD using the tool I zipped up and attached below if you would rather use a DVD to reinstall W10.

     

    Then you can reinstall the drivers and available software from the PC's support page.

     

    https://support.hp.com/us-en/drivers/selfservice/OMEN-by-HP-17-w000-Laptop-PC/10862328

     


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