Re: I lost most of my files & folders after recovery and between local and Microsoft login.

December 29, 2018, 6:02 am

≫ Next: Re: Pc won't start anymore

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Hi! , Welcome to HP forums.

 

I understand you have performed a reset on your PC and you would like to know how to recover the files on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

As you have performed a reset on your PC, the files stored on your PC has been erased. And it's not possible to recover the files.

 

However, you can take your PC to an authorized service center or computer shop to get the data back from the hard drive.

 

Refer this article to know more information about data backup. Click Here

 

 

Hope this answers your query!
Have a great day ahead! :)

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Re: Pc won't start anymore

December 29, 2018, 6:03 am

≫ Next: Re: Pc won't start anymore

≪ Previous: Re: I lost most of my files & folders after recovery and between local and Microsoft login.

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Welcome to the HP Support Community

 

Do you have Intel Optane Memory installed???

 

REO

Re: Pc won't start anymore

December 29, 2018, 7:05 am

≫ Next: HP Pavilion 15-cs1995nb

≪ Previous: Re: Pc won't start anymore

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Hi REO51ST,

 

I do not know what you are talking about ?

I have installed all the recommended hp software which was written on the HP manager interface... Does it helps ?

 

HP Pavilion 15-cs1995nb

December 29, 2018, 7:05 am

≫ Next: Re: Pc won't start anymore

≪ Previous: Re: Pc won't start anymore

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There nowhere a review to find about this pavilion Laptop?
I like to know more about my laptop and  the experiance other user have

Why is there so little known about this laptop?
Maybe too recently ?
Who knows more?
Thanks for a short answer!
Alfredo

Re: Pc won't start anymore

December 29, 2018, 7:12 am

≫ Next: Re: Boot Device Not Found When Switching Off Legacy Mode

≪ Previous: HP Pavilion 15-cs1995nb

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It is very important to check the "ADVISORIES" !!!!! "Most here don't"

 

Advisory: HP 15-daxxxx, 15g-drxxxx With Optane Memory Displays 3F0 Error or Automatic Repair Screen:

 

DESCRIPTION:

 

The computer fails to load Windows and exhibits one of the following behaviors:

• The computer stops responding displays this message: Boot Device Not Found 3F0.
• The computer boots to the auto repair menu instead of into Windows and reports: Automatic Repair couldn't repair your PC.

The issue may occur due to misconfiguration of the Intel Optane memory.

 

SUPPORT COMMUNICATION- CUSTOMER ADVISORY:

 

https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/23086412/document/c06195611

 

REO

Re: Boot Device Not Found When Switching Off Legacy Mode

December 29, 2018, 7:14 am

≫ Next: Re: Boot Device Not Found When Switching Off Legacy Mode

≪ Previous: Re: Pc won't start anymore

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I am not an advanced user and I have no idea how to reinstall Windows. I think Windows came pre-installed on this machine. It has a Windows Pro sticker on it but no product key code. In any case, even if I could work out how to reinstall, I have no idea how I could reinstall and not end up with a system identical to what I have now that does not work.

 

I followed the advice in the link that you sent about how to set up the group policy to allow BitLocker without a compatible TPM. This changed nothing on the BitLocker setup despite what the instructions say. It didn't prompt for a password and it didn't succeed. The error message was identical. All of this can be seen in the two attached screenshots.

 

As for your other questions:

- The computer is owned by a business. My wife, whose computer this is, is a senior manager in the business and has full authority to make any changes that she wants.

- I am not sure who installed Windows and neither is my wife. We think it came pre-installed, but we are not sure.

- My wife is quite happy to enter a password when she boots up the computer if that is necessary.

 

Re: Boot Device Not Found When Switching Off Legacy Mode

December 29, 2018, 7:15 am

≫ Next: I have hp stream 11 disabled

≪ Previous: Re: Boot Device Not Found When Switching Off Legacy Mode

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I have hp stream 11 disabled

December 29, 2018, 7:19 am

≫ Next: Re: Pc won't start anymore

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Hi i have a hp stream 11.6 system is disabled with coad  i 77697018  can any one help 

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Re: Pc won't start anymore

December 29, 2018, 7:22 am

≫ Next: Re: I have hp stream 11 disabled

≪ Previous: I have hp stream 11 disabled

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Your specs do not list an Optane but I just wanted to make sure???

 

HP Notebook - 15-da0042nf Product Specifications:

 

https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/23086412/document/c06070830

 

REO

Re: I have hp stream 11 disabled

December 29, 2018, 7:25 am

≫ Next: Re: Pc won't start anymore

≪ Previous: Re: Pc won't start anymore

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Welcome to the HP Support Community

 

Reboot and enter   40406457

 

REO

Re: Pc won't start anymore

December 29, 2018, 7:40 am

≫ Next: Re: Pc won't start anymore

≪ Previous: Re: I have hp stream 11 disabled

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Could you explain me why i should do this kind of procedure ? The pc is new and it has 4 days... I don't understand the issue unfortunately... What should i do ?

Re: Pc won't start anymore

December 29, 2018, 7:47 am

≫ Next: Re: Pc won't start anymore

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If you do not know for sure and are uncomfortable then please return the laptop.

 

Best regards,

 

REO

Re: Pc won't start anymore

December 29, 2018, 7:49 am

≫ Next: How can I restore Recovery Manager? The is no path to the Recovery Manager programm

≪ Previous: Re: Pc won't start anymore

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ok thanks for trying to help me.

How can I restore Recovery Manager? The is no path to the Recovery Manager programm

December 29, 2018, 9:02 am

≫ Next: Re: Laptop Recovery media ISO or similar image format?

≪ Previous: Re: Pc won't start anymore

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How can I restore Recovery Manager?  The is no path  to the Recovery Manager programm.

I open the link associated with the launch of the  Recovery Manager on laptop, because she did not work, 

and can't find the path: Microsoft.Windows.Resources.ShellExecuteTopicIcon, from its description.

The  Recovery Manager is not work and I can't restore the C:\windows\system32\connect.dll,  that is required to fix the error (0x800706BA). GUID of component: {7071ECA3-663B-4BC1-A1FA-B97F3B917C55} 

Re: Laptop Recovery media ISO or similar image format?

December 29, 2018, 8:08 am

≫ Next: BIOS updates

≪ Previous: How can I restore Recovery Manager? The is no path to the Recovery Manager programm

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Thank you for your replies. I'm aware that I can download Windows 10 from Microsoft. But I was looking for a recovery media image in order to get back to the original installation, including HP diagnostics, device drivers, etc.

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BIOS updates

December 29, 2018, 9:26 am

≫ Next: Re: "Missing or damaged OS" Repeatedly

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Hey . How to update the BIOS? I downloaded the driver to update it, but when I launch this application, it updates me to the same version that is currently available. So you do not need to update it

Re: "Missing or damaged OS" Repeatedly

December 29, 2018, 8:29 am

≫ Next: Update HP recovery partition from Win8 to 10 & make a Win10 recovery drive after OS upgrade.

≪ Previous: BIOS updates

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@brittanylawing

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Update HP recovery partition from Win8 to 10 & make a Win10 recovery drive after OS upgrade.

December 29, 2018, 8:36 am

≫ Next: Chioce Of Two HP Laptops

≪ Previous: Re: "Missing or damaged OS" Repeatedly

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Windows 8 was originally installed on my Pavilion 17 Notebook.    It's Windows 10 now.   When I recently recovered the OS, it recovered to 8.   I had to repeat the upgrade to 10.     Now, I can't get it to make a Windows 10 recovery USB drive.   It only makes a Windows 8 recovery drive.     I want to update the HP recovery partition to 10.    Is this possible or would it be better to delete it?     Thanks in advance for suggestions.  

Chioce Of Two HP Laptops

December 29, 2018, 8:41 am

≫ Next: Re: Update HP recovery partition from Win8 to 10 & make a Win10 recovery drive after OS upgrade.

≪ Previous: Update HP recovery partition from Win8 to 10 & make a Win10 recovery drive after OS upgrade.

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Hello community,

I'm trying to choose the better HP laptop from the spec links listed below from HP. I'd like the one with the best performance

& speed + the better screen display. From what I can tell I'm leaning toward the HP Stream # 14-cb170nr.

Any input would be greatly appreciated. Any questions, please let me know.

Thank You !

1.) https://support.hp.com/us-en/document/c06195006

2.) https://support.hp.com/us-en/document/c06160948?jumpid=reg_r1002_usen_c-001_title_r0001

Re: Update HP recovery partition from Win8 to 10 & make a Win10 recovery drive after OS upgrade.

December 29, 2018, 8:53 am

≫ Next: Re: BIOS updates

≪ Previous: Chioce Of Two HP Laptops

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Hi:

 

Unfortunately it is not possible to change the recovery partition from W8 to W10.

 

It is a system image from HP and it will always install W8.

 

So, you can delete it to free up disk space or leave it be.  Your choice.

 

You can always make a plain W10 installation USB flash drive by using the Media Creation tool.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Here are the steps to create the W10 USB flash drive installer...

 

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

You can also make a system image of your current installation using the free Macrium Reflect software.

 

https://www.macrium.com/reflectfree

 

Get a portable hard drive large enough to save the image on.

 

The software will also prompt you to make a rescue USB flash drive or DVD which you boot from to access the image stored on your portable hard drive.

 

You can make a new system image anytime you want to keep it updated.

 

Then if you ever need to reinstall W10, you can use the latest image you made to be as close to where you were.