Are you the publisher? Claim or contact us about this channel


Embed this content in your HTML

Search

Report adult content:

click to rate:

Account: (login)

More Channels


Showcase


Channel Catalog


Channel Description:

All Notebook Operating System and Recovery posts

older | 1 | .... | 3709 | 3710 | (Page 3711) | 3712 | 3713 | .... | 3803 | newer

    0 0

    After updating to the most recent Windows 10 (2018), my computer will not connect to the internet. It will not finalize the update without connectivity. Now I can't see any of my information, docs, etc. How can I fix this?


    0 0

    My g7 notebook came pre-loaded with Win 8.1 Home. "Windows Moviemaker" was part of the installed package. Computer was later "free" upgraded to Win 10 Home while that option was still being offered ......all is good there.

     

    Problem is that the physical hinge is breaking and I want to transfer my system .....including moviemaker to another desktop I have. Target desktop is a HP Compaq Elite 8300 running windows 10 Pro.

     

    Questions are:

    1) How can I do that?

    2) Would any other download of "Win 8.1 Home" include moviemaker?

     

    Main goal is to get the original "Win 8.1 Home" system and key functioning on the desktop.

    Specifically to maintain Windows Moviemaker in the transfer, that download of course is no longer available at Microsoft.

    Regards

     


    0 0

     

    Thanks for replying. Please try these steps -

     

    1) Right click on the start or Windows icon and open the "Device Manager".

    2) Expand the "Mice and other pointing devices".

    3) Right click on the "Synaptics TouchPad".

    4) Click on uninstall and restart the computer.

     

    If the issue still persists, try creating a new user account -

     

    1) Tap the Windows icon.
    2) Select Settings.
    3) Tap Accounts.
    4) Select Family & other users.
    5) Tap "Add someone else to this PC."
    6) Select "I don't have this person's sign-in information."
    7) Select "Add a user without a Microsoft account."
    8) Enter a username, type the account's password twice, enter a clue and select Next.
    9) Tap the Windows icon.
    10) Select the User icon at the upper left corner of the Start menu.
    11) Select the new user. You'll then sign into your account with your password from step 8.

     

    Let me know. 


    0 0

    @WAWood

    (I posted this message as a reply to you earlier but I saw it was considered SPAM and was deleted. I tried to repost it but it was not successful. I'm now trying to reply myself!)

     

    Thank you for your reply and reminder for taking precautionary measures.

     

    I hope someone with prior experience in multi boot with Optane can provide some information and guidelines how to go about this especially if there are risks involved. I don’t want to be a guinea pig and blindly experiment with my new laptop.

     

    Since my laptop is just one month old and still under warranty, I called my local HP support number and asked to speak to a technical advisor. He was unable to give me a clear answer if multi booting can work or not, or if any problems could arise as a result. He just referred me to the same Intel’s website which gives general information only. I find this very strange that HP includes in their products hardware which they don’t have enough information about.


    0 0

    Thank you, I cleaned as much storage space as possible, but the problem persists, if the Laptop is under Warranty can HP replace or refund me?

     


    0 0
  • 12/26/18--11:06: Search for Windows updates
  • Hello . Installed  windows 8.1. It seems all is well, I installed Kaspersky Anti-Virus, but then I decided to check the update of Windows, but it has been looking for a very long time. I turned off the antivirus, I turned on the firewall, but still I’m not looking for updates, I’ve already done the diagnostics . What to do ? I read a lot of articles on the Internet, but decided to ask you. Thank .


    0 0

    Installing a second Windows OS, even if it does work, is going to cause an immediate problem in that your current OS is an HP OEM version, and if you copy that to install it, when you go to activate the copy, it will most likely NOT work -- as MS is probably going to see it as a different device, and if that fails, it could compromise your current activation.  That's a big risk to take -- IMHO.

    If it were mine, I would do a full image backup so that I would then have a way to restore the current working setup without risk to it, PRIOR to experimenting with the other installation.

    I personally prefer to use third-party Backup solutions as they tend to be both more flexible and more reliable than any built-in solutions.

    Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives.

    What I recommend is the following:
    1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
    2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
    3) Use the option to create a boot USB stick or CD

    My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

    I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.

    NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.


    0 0

    Not helpful, sorry

     

    You say

    it's not about Bitlocker 

    and

    I recommend that you restore Secure Boot and the boot options and let Windows loads properly.

     

    First, it is ALL about bitlocker. That is why I am trying to switch to secure boot.

     

    Second, bitlocker complains about not having secure boot enabled.

     

    Third, when I switch on secure boot, I can't boot. Saying restore Secure Boot when that is my whole problem is not helpful.

     

    Saying reinstall windows without explaining how to install it differently in any detail is (a) a very long winded solution and (b) useless anyway because a reinstall is likely to be identical without detail as to how it should be different.

     

    I am sorry, but your answer is not what I am looking for.


    0 0

    just trying to get the whole software disc since the one i made years ago isn't working. i want to ensure when i up grade again the samething doesnt happen again. can anyone give me some direction for this?


    0 0

    Hello, I’m having a problem upgrading my Spectre I cant' install the new windows 10 October update 1809. 

    The system will install the update but when it restarts and begins to configure the update it hangs on the hp logo with the spinning dots. 

     

    I have tried installing the update using Microsoft’s media creation tool, the windows update program and I’ve also tried doing a clean install but it always gets stuck in the same place. 

     

    Feature update to Windows 10, version 1809 Last failed install attempt on ‎12/‎25/‎2018 - 0xc1900101


    0 0

    Hi:

     

    HP no longer sells recovery media for your notebook's model series.

     

    However, you can still order a recovery kit from this non-HP vendor at the link below...

     

    http://www.computersurgeons.com/p-19824-recovery-kit-647439-001-for-hp-pavilion-notebook-pc-model-number-g7-1017cl.aspx


    0 0

     

    You might want to stop beating on this, at least for now.  If it were going to work, it would do so.

     

    I have one each:  a system that easily updated to 1809 and another that will not do so.

     

    See the comments from other "cannot update" members and the explanation from Expert  

    HP Spectre 15-ch055na won’t upgrade to 1809

     

    As you will know after reading the comments, people do not like to be told, "No".

    Nothing we have discovered thus far has changed the outcome.

     

    Thank you for participating in the HP Community Forum.

    We are a world community of HP enthusiasts dedicated to supporting HP technology.

    Click Thumbs Up on a post to say Thank You!

    Answered? Click post "Accept as Solution"to help others find it.

     

     

     

     

     

     


    0 0

    @WAWood

    Thank you for your reply and reminder for taking precautionary measures.

     

    I hope someone with prior experience in multi boot with Optane can provide some information and guidelines how to go about this especially if there are risks involved. I don’t want to be a guinea pig and blindly experiment with my new laptop.

     

    Since my laptop is just one month old and still under warranty, I called my local HP support number and asked to speak to a technical advisor. He was unable to give me a clear answer if multi booting can work or not, or if any problems could arise as a result. He just referred me to the same Intel’s website which gives general information only. I find this very strange that HP includes in their products hardware which they don’t have enough information about.


    0 0

    Thank you for your reply and reminder for taking precautionary measures.

     

    I hope someone with prior experience in multi boot with Optane can provide some information and guidelines how to go about this especially if there are risks involved. I don’t want to be a guinea pig and blindly experiment with my new laptop.

     

    Since my laptop is just one month old and still under warranty, I called my local HP support number and asked to speak to a technical advisor. He was unable to give me a clear answer if multi booting can work or not, or if any problems could arise as a result. He just referred me to the same Intel’s website which gives general information only. I find this very strange that HP includes in their products hardware which they don’t have enough information about.


    0 0

    One thing you can't transfer to another PC is the Windows 8.1 HP OEM license -- as that is tied to the original PC, not to the PC owner.

    While you CAN then transfer stuff like settings, data, and apps, you need a third-party product to transfer the apps.  I have tried two that work reasonably well with Win7 and Win8x: Laplink PC Mover Pro, and Easeus To PC Trans.  Both are commerical and both cost money to purchase and use.  There is no free alternative as the former Windows Easy Transfer does not migrate apps, only data and settings.


    0 0
  • 12/26/18--12:31: No bootable device???
  • So after I got past the administrator password, it said no bootable device — insert boot disk and press any key. It would be very nice if something could help me figure out what I need to do.


    0 0

    Hi got my son a laptop for christmas and took a diabetic hypo while setting it up and now cant log in as dont know the password


    0 0

     

    There are not a full set of HP Software and Drivers for Windows 8.1 - for example, there is no BIOS update available.

     

    There are some drivers in the list.  If you have not done so, you might check the Details on potential updates and update the drivers that are available.

     

    Software and Drivers - HP Pavilion g6-2208sr Notebook PC

     

    If you install any updates, even if the system does not require a Restart, please do Restart the computer and log in.

     

    After you have installed whatever drivers can be updated, try your Windows Updates again.

     

    Thank you for participating in the HP Community Forum.

    We are a world community of HP enthusiasts dedicated to supporting HP technology.


    0 0

     

    This is not a question our Experts can answer in that the security to prevent unauthorized access to the computer is something that is in place to prevent, well "unauthorized" access. 

     

    From HP:

    Locked out of your computer?

     

    Options....

     

    Option > Contact HP Technical Support, explain the problem, be ready to prove ownership of the machine, ask for help.

     

    “Everywhere” Contact Information - HP Technical Support

     

    HP World-Wide Support

     Select your region and follow the prompts

     

    Option:  Contact HP Technical Support - Regions

     

    USA / Canada

    1. Submit information / case online: HP Customer Support
    2. Sign in or continue as a guest

     

    UK

    1. For faster support, submit information / case online HP Customer Support UK
    2. Contact Phone: Contact HP UK – Phone Assist

     

    Contact HP Tech Support on your Browser

     

    Open Browser to HP Technical Support

    Select Contact Support or Business Support

    • Log in or continue as a Guest,
    • Follow the prompts.

     

    Option - HP Support is on Facebook!

    HP on Facebook

     

    Option - Wait for an HP agent (employee) to see your request and offer to help.  Again, be prepared to prove ownership.

     

    HP Agent Response on the Community Site

     

    You can choose to wait for an HP Agent to respond to your request on the community.

     

    The following applies to HP agent response on our community:

    • An HP agent will always post back here before contacting you privately.
    • Agents are identified by the "HP" icon next to the Profile ID avatar.
    • HP Moderators are identified by the "Mod" icon next to the Profile ID avatar
    • HP agent response times vary widely – this community is not HP Technical Support
    • HP agent response on the community is NOT guaranteed
    • Be aware of scams and thieves that crawl out from under the rocks – READ the warnings

     

     

    Option - If you set up the account on the computer using a Microsoft account,  the password to the computer can be reset.

     

    Microsoft Account – Password Reset

    When you can't sign in to your Microsoft account

     

    Thank you for participating in the HP Community Forum.

    We are a world community of HP enthusiasts dedicated to supporting HP technology.

    Click Thumbs Up on a post to say Thank You!

    Answered? Click post "Accept as Solution"to help others find it.

     

     

     

     


    0 0


     wrote:

    You say

    it's not about Bitlocker 

    and

    I recommend that you restore Secure Boot and the boot options and let Windows loads properly.

     

    >> I think you did not understand me or I was not quite clear when writing. Let me try to repeat myself and elaborate. I say (said):  "Secure boot and Legacy mode are related to how Windows boots" and they are not directly related to Bitlocker. " Bitlocker is not affected." by Secure Boot and Legacy Mode.

     

    >> Bitlocker may prompt you for a recovery key if you change some BIOS settings but by default it does not need Secure Boot.  Here is confirmation on what I write/say:

     

    https://www.tenforums.com/antivirus-firewalls-system-security/90970-secure-boot-bitlocker.html

    https://superuser.com/questions/1200958/does-enabling-bitlocker-require-secureboot

    https://social.technet.microsoft.com/Forums/en-US/ddc89857-eae4-4678-bb24-b5eb2e68f136/secure-boot-and-bitlocker-on-win10?forum=win10itprosecurity

     

    You may enable extra features using Group Policy >https://www.rootusers.com/enable-bitlocker-to-use-secure-boot-for-platform-and-bcd-integrity-validation/

     

    Second, bitlocker complains about not having secure boot enabled.

     

    >> Could you post some screenshots and pictures of these "complaints" and "requirements".

    https://www.take-a-screenshot.org/

     

     

    Saying restore Secure Boot when that is my whole problem is not helpful.

     

    >> I may have misunderstood you. I thought that you already have it active and the issue happens when you disable it. Pardon me.

     



     

    Please, confirm :

    • Windows 10 did not come preinstalled on your computer ?
    • You do have Pro edition of Windows 10 ?
    • Please, post a screenshot of the issues you experience with regards to enabling Bitlocker

older | 1 | .... | 3709 | 3710 | (Page 3711) | 3712 | 3713 | .... | 3803 | newer