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Re: original operating system for my laptop HP Pavilion g6 1315sr
Hello, Thank you for posting in the HP Support Community, Your model usually comes with Windows 7 preinstalled and should have a COA sticker with Windows license key on it. The COA sticker may be on...
View ArticleRe: Black screen
That's Unfortunate. Please contact our HP Support team for Service Options as it is a hardware issue:1) Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true2) Select your product...
View ArticleRe: original operating system for my laptop HP Pavilion g6 1315sr
With regards to the Windows 7 ISO image, note that Microsoft distrubutes officialy versions only for Windows FPP - full retail version sold by themselves or in box from big PC retail stores. Your PC...
View ArticleRe: I keep losing all of my files after restarting.
, Welcome to HP Support Community! Try the steps recommended below. Check to see if you’re signed with a temporary profileGo to Settings > Account > Sync your settings; If you are signed in with...
View ArticleRe: Windows 10 Start Button and Search Button/Box do not work
Hello Thank you for posting in the HP Support Community. These articles are very detailed and they describe all steps needed to fix the Windows 10 Start button issues:>>...
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Re: Hi, I need the original operating system for my laptop HP EliteBook 8440p
Hello Based on the official specs and since this is configure-to-order model, the PC model may come with a various of operating systems such as Windows XP, Vista, 7 or Linux-based ones. Which is your...
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Re: How to data recovery
Hello, Thank you for posting in the HP Support Community. If your Windows cannot start but the PC can, then you may use Windows recovery options or you may boot from Linux-based OS. Here are some...
View ArticleRe: Windows 10 Pro stuck in auto repair loop, please help.
Hello Welcome to the HP Support Community. This may be happening due to simple Windows hung, hardware problem (e.g. your HDD or storage) or it may be caused by faulty Windows Update, some other...
View ArticleRe: Hp latop softwere issu
Hello Thank you for posting in the HP Support Community. When exactly do you see this error ? Is it during HP recovery / Windows reset ? Have you checked your PC and HDD for issues ? Please, use the...
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Re: Recovery disks not working on laptop
Hello Thank you for posting in the HP Support Community. HP Recovery Manager and recovery discs are kind of obsolete technology (old school) >>...
View ArticleWindows start up issue
I, Aman Mallick, one of your hp customer, having problem with my windows 10 laptop. After resetting my laptop it got stuck at welcome menu and not proceding i would like you to sort this problem for me.
View ArticleRe: Create HP recovery partition
Hello Thank you for posting in the HP Support Community. As an end user , you cannot create HP Recovery partition (one similar to the HP ones from the old machine). If you performed clean Windows...
View ArticleRe: How do i solve System Fan (90b) problem? Omen 17
Hello Thank you for posting. You may read here what is a system (PC) fan >> https://www.computerhope.com/jargon/f/fan.htmBasically, it is a very important component of every computer. Based on...
View ArticleI am just now setting up my new HP Envy laptop. I am trying to change payment...
New HPEnvy laptop. I am trying to set it up. I am at the point where it ask "Set up your free Office 365 Home trial. It then defaults to a credit card I DO NOT WANT TO USE. I won't allow me to "change...
View ArticleRe: Windows start up issue
We have no means of accessing or repairing your laptop from here -- so we have no way of fixing this for you. Since the reset failed, that generally means that there is an issue with the hard drive....
View ArticleRe: How to reset my pc and will i be able to get all my files and data back?
There are several different reset options -- but NONE of them retain all your data. You will lose your personal data, and depending on the reset option, your applications as well. So, if you're going...
View ArticleRe: Probook laptop not turning on
Hello Thank you for posting in the HP Support Community. Could you please clarify what you mean by blinking ? There is a special TKB article for such issues -> please check it out >>...
View ArticleReplaced Hard Drive - Can't find recovery media to purchase
I am fixing a laptop for a friend. The hard drive went out and needed to be replaced. After replacing the hard drive, I discover that I cannot purchase the recovery media for this laptop off the HP...
View ArticleRe: Laptop is not starting.
Hello Team, Can someone please provide me the update on my latest query? Your response will be really appreciated. Thank You!Tapshil
View ArticleRe: Replaced Hard Drive - Can't find recovery media to purchase
From Windows 8/8.1 Microsoft stopped supply product key stickers. For your friend's machine, product key is embedded in BIOS therefore you don't need product key to install. Since your friend's...
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