Hello
Thank you for posting in the HP Support Community.
- These articles are very detailed and they describe all steps needed to fix the Windows 10 Start button issues:
>> https://www.techadvisor.co.uk/how-to/windows/fix-start-menu-3623893/
Make sure you have enough time, read the articles and follow them step by step.
With regards to your Office365 issue, please reach to your company for support for the account.