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HP Support Assistant and HP Advisor

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Hello there,

 

I have an HP Pavilion dv8 laptop, windows 7 (64-bit) when i open HP Support Assistant it gives me a message saying:"HPSF.exe has stopped working, This application has encountered a serious problem and must close. Click "OK" to automatically restart this application." and everytime i click ok the error message keeps appearing, i can't use the HP Support Assistant at all. And before this error started appearing, the support assistant was working fine, but no matter how many times i check for updates, it keeps saying that i have the latest version, while i don't.

 

And for HP Advisor, i downloaded the application from HP's web-site, and no matter how many times i open the set-up, nothing happens.

 

I tried uninstalling and reinstalling the support assistant using different links that i found as solutions in HP's forums and marked as a solution to similar problems to mine posted by others, but it didn't work out. I also used microsoft's fix it tool to uninstall, with no results.

 

Thanks in advance,


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