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Re: Spectre 15" not charging through Thunderbolt or USB C port from Targus Docking station

The exact model is: HP Spectre x360 - 15 - df0070nr.

 

As for compatibility, I read product reviews by individuals that had used the Targus DOCK190 successfully with Spectre x360-15 laptops.  I also talked to Targus support who indicated that it would work.  My guess is that something has changed with the model I have that it no longer works with the Targus DOCK190.

 

At this point I'm doubting whether any power-delivery docking station will work with the laptop I have.  Do you know of any that will work?


Do you know what HP is going to have a docking station of their own that will work with this laptop?

 

I am very surprised that this issue exists.

 

Thanks,


Optane memory on HP Pavilion 15-p214dx

Does anybody know whether HP Pavilion 15-p214dx is compatible with the new optane memory?

 

Thanks, 

Regards,

Re: Optane memory on HP Pavilion 15-p214dx

Hi:

 

Intel Optane memory is not supported in your notebook.

 

It needs a M.2 NVMe slot for storage which your notebook does not have.

Re: HP RESET

 

Contrary to popular opinion, a system RESET does not WIPE the drive; instead, it reformats it and repartitions it.  That leaves the files and folders intact -- just not seen by Windows.

 

Granted, once you do a reinstall, that will overwrite a lot of stuff, but it's possible that your picture files can still be recovered.. as follows:

1) Download and install this utility on a working PC http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_edition.html
2) Run the data recovery utility to see what can be retrieved from the old drive.

If that tool does not find what you need, an alternative is Recuva http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the trial version is free http://www.file-recovery.com/

Re: HP Spectre laptop will not update from Windows 10 build 1803 to 1903 AND NOW TO 1909

I have a spectre folio and it is frustrating that this was what I thought would be an improvement on my other laptop, an older Sony ultrabook which has easily updated to win 10 1909 giving extr features.

I have read other posts and note that HP suggest waiting until this problem is resolved in the future.

But when will that be.  I switched to HP thinking it is a reputable brand but why has this obvious problem not been resolved by now.

Please advise.

Thank you

Forgot password to hp laptop mini

I forgot my hp mini laptop password. Cannot log in. Please help!!!

after giving the order of shutdown it shuts down only for 3 seconds, then it turns it on again

Hello. i' ve got some problem with my HP Pavilion 17 AB207UR (1JM55EA) and will be very thankful if you'd be able to help me. after giving the order of shutdown it shuts down only for 3 seconds, then it turns it on again. Neither goes it to sleep regime after a long time of no activity- the screen only goes off for a second and then on again. the laptop only shuts down with a long press on a power button, which, as i know, is not recommended. I installed almost all the versions of windows - 7, 8, 10, i have updated the bios as well. i download and install all the necessary drivers on an automatic mode, but the problem hasn't been solved. Please, advice what can i do to eliminate the problem, or what is another way of shutting it down, without damaging the hard disk. Thanks in advance

Hp recovery partition

Pls i need the recovery file for hp elitebook 840 g5 i7-8650u. If there is any link to get it. I wont mind pls. 


Re: Hp recovery partition

Hi:

 

Use the HP cloud recovery client utility to create a bootable recovery drive.

 

This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.

 

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85318.exe

 

I have attached an info file below for how to use the cloud recovery client utility...

Problem Resetting My PC

So Product I'm having trouble with is the HP 2000 Notebook PC. The Issue with is that it's taking forever to reset. It's almost been an Hour and a half, and all I'v see is a white/black screen with just the cursor... Is that normal?

Re: windows\system32\cmd.exe

To resolve this issue, follow the steps in the methods below starting with method 1, if that method does not resolve the issue continue to the next method.
 

Method 1: Check the permission of the file or folder

Note Make sure you are an Administrator or you are part of the Domain Admins group if you are in a domain.

Permissions are rules associated with files that determine if you can access the file and what you can do with it. To check the permission of the file or folder, follow these steps:  

  1. Right-click the file or folder, and then select Properties.
  2. Select the Security tab.
  3. Under Group or User names, click your name to see the permissions you have. (The screen shot for this step is listed below).

    Image may be NSFW.
    Clik here to view.
    The screen shot for this step

  4. Select Edit, and then select to check the check boxes for the permissions that you need, and then select OK. (The screen shot for this step is listed below).

    Image may be NSFW.
    Clik here to view.
    The screen shot for this step

If the issue persists, check the file location

You might get this error if the shortcut or installation is attempting to access a location that is not currently available such as a networked or a removable drive. Check the path of the file that Windows cannot access and make sure that the location is accessible. (The screen shot for this step is listed below).

Image may be NSFW.
Clik here to view.
The screen shot for this step

 

Recreate the shortcut to check for corruption

Unblock the file: In some cases the file may be blocked by Windows. Check the properties of the file, there may be a note saying This file came from another computer and might be blocked to help protect this computer To check for and unblock the file, follow these steps:

  1. Right-click the blocked file and then select Properties.
  2. In the General tab, select Unblock if the option is available.

And check to see if your antivirus software is blocking the file.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Re: certain things are not working start button,action center,Edge,also firewall security setting...

When you say it isn't working, what exactly does that mean? Do you get any error messages? You open it but it doesn't turn on? Could you be more precise? when was it last working fine?

Also, here's a few others things I'll need you to help me with, help me - help you.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Re: Control End and Control Home not working

,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What is the exact model for your computer?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

Re: HP pavilion tx 1000

I'm trying to installation operating system on this laptop, but it can find the hard drive, I need the raid drivers for this laptop, can you help?

Back to College Offer 2019 - Redemption - Gift not received

I purchased a HP Spectre laptop on August 2019. I had taken the back to college offer and paid Rs.1999 for Bang & Olufsen headset. Till now I have not received my gift. I have been continuously emailing the redemption team but they reply with excuses. HP promises to deliver by 4-8 weeks but it has been around 4 months since my purchase. Why is HP marketing offers like these if they are not able to provide the same in time? Very bad experience with HP


Re: HP PC hardware Diagnostic UEF - version 1.18.0.0 Bios

model 15-bs030la my screen went black just yesterday morning 
I would like you to help me or as options for my laptop

Re: HP PC hardware Diagnostic UEF - version 1.18.0.0 Bios

I was watching a movie in the middle of my laptop, and it shows a black screen and turned itself off, then when some memory check and / or hard disk check appears. Please help me or what should I do, with this laptop I do my university work research and also my personal things

Re: Back to College Offer 2019 - Redemption - Gift not received

For this issue, you will have to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Terms & Conditions for the Offer

  • Only the HP product models eligible, will be considered under this offer. Please check with your retailer on the validity of the offer on your purchase. HP will not be responsible for any miscommunication in this regard.

Make sure that your product model is eligible for the offer.

 

Hope my answers comes in handy for you.

Re: Some keys on my keyboard aren't working properly.

Hi again.

I don´t understand, why would I need to replace the battery in order to fix the keyboard?

Re: certain things are not working start button,action center,Edge,also firewall security settings c

Problems in your computer can either be software or hardware related. 

 

A backup is great for having immediate access to your files in case your computer or hard drive crashes or you accidentally overwrite a file,  so do remember back up your important files before conducting any fixes.  

 

Please also be specific your problems so that any one in the community can better help you fix them.

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