Usually a not a good sign when it turns on and then off rapidly. You might try a power reset:
↧
Re: Turns on the immediately turns off
↧
Re: I went to reset my Hp Envy 360 and it started to do it but said there was a problem
If it isn't hardware related it could be the recovery files are corrupted. Try recovery again by immediately tapping esc key at power on then choose F11 System Recovery. On the Choose an Option screen, click Troubleshoot.On the Troubleshoot screen, click Recovery Manager.
----------------------------
If you have another computer to use there is another way.
Your Windows 10 license key is embedded in BIOS and you can reinstall Windows. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.Advantage is you will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10
Select Download tool now,save it,then Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 since you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
↧
↧
Re: can't do factory reset
I tried to reset by removing all files and starting anew but it’s resets to 54% then stops and says it can’t restart. HEEEELLLLPPP!!
↧
Re: System disabled code [ i 59433398
From 1-Mar-2019 the HP Support Community will no longer provide BIOS/Power-on bypass support. Please contact HP directly.
In ths US:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Other country:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Regards.
↧
Can not select "System Recovery" in HP Recovery Manager
I'm trying to factory reset my laptop, but can't access System Recovery in HP Recovery Manager, because it's grayed out. I'm not sure how to fix it, or maybe if there's another way to factory reset? Also, this question is for Microsoft Windows 8.1 (64-bit). I tried to change that in the question, but it wouldn't let me.
↧
↧
Omen Laptop Windows 10 recovery issue "brand name"
Hello
I have been trying to use the USB stick provided by HP to perform a full recovery of my laptop but I always get an error message that says that the "brand name" does not match.
I'm stuck with an expensive laptop that is not usable anymore, anyone knows how to fix this?
Thanks
↧
Re: Extremely slow System
I tried both option one by one. Now it's better than before but not even, not the situation that I can work freely on this.
One more issue I am facing that I forget to mention in Query.
Wifi network frequently disconnect. firstly its connect then after few minutes show that wifi signal does not present or slowly down signal and after that show No internet.
Note:- my other device work and show full signal.
When I start window diagnosis, it shows "default gateway is not available" and windows itself fixed it,
but again disconnect after few minutes.
↧
i lost my product
i lost my product how to get my produt recover
↧
Re: Omen Laptop Windows 10 recovery issue "brand name"
Hi
OMEN by HP Laptop PC - 15-ax050tx.
The recovery media is set for A specific model and if the hardware has changed, like a HDD, it may not regard the PC as compatible and function.
Was this update ever applied?
HP Recovery Manager Update | 18.10 Rev.A | 1.3 MB | Jul 17, 2017 |
An alternative may be to make your own Repair/Recovery/Rebuild/Re-Install USB stick from here if you can.
https://www.microsoft.com/en-gb/software-download/windows10
Then add in the missing drivers from the link above.
If in doubt please ask.
↧
↧
Re: i lost my product
Hi
What exactly do you mean / want???
Licence Key?
Original Disk?
The model appears to be supplied with Windows 10, you have indicated XP 64 bit.
So can you please explain???
↧
Re: Can not select "System Recovery" in HP Recovery Manager
Hi
Perhaps... https://www.microsoft.com/en-gb/software-download/windows8iso
W8 Default Key is: 334NH-RXG76-64THK-C7CKG-D3VPT
It's not a Factory Reset. Have you done a Diagnostic F2 check on the HDD?
IF in doubt please ask.
↧
Re: Omen Laptop Windows 10 recovery issue "brand name"
Thanks for your reply.
I have not modified any hardware.
How do I apply the update to the recovery USB stick? Is it possible to do it from another PC (I'm using a backup laptop because my Omen is totally unbootable)?
Thanks!
The exact error message is:
Component: Windows 10 Preinstall Diagnostic Tools - TDC
Timing: FactoryUpdate
Error: Incorrect brand name
Next Step: Please check Notebook Model or feature byte
↧
Re: Extremely slow System
wrote: I tried both option one by one. Now it's better than before but not even, not the situation that I can work freely on this.
Hello
Thank you for your reply. I think you partically followed Option 2 without reinstalling Windows (steps 1 and 2) but I am afraid you did not follow all the steps including the Autoruns log file. There are some app on your PC which might also be disabled to improve the situation further.
With regards to Wi-Fi troubleshooting, HP has an article which you can follow and it covers most situations -> http://hp.dezide.com/ts/start.jsp?guide=wirelessconnection.net§ion=ccweb&sfs=tdoc&lc=en&language=english&cc=us&action=step&response=2&step=C14088&session=4da22e6b-064f-42e0-ac44-8191eb
- If you want to skip it all, have you considered completely reinstalling Windows and making clean "vanilla" installation ? This is OPTION 1 mentioned in my intial reply to you >> http://hp.dezide.com/ts/start.jsp?guide=wirelessconnection.net§ion=ccweb&sfs=tdoc&lc=en&language=english&cc=us&action=step&response=2&step=C14088&session=4da22e6b-064f-42e0-ac44-8191eb
↧
↧
Re: Omen Laptop Windows 10 recovery issue "brand name"
Hi
Some very long winded explanations....
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.
Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.
Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7;
W8.x and W10 should activate automagically from their embedded licence key.)
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8ISO
https://www.microsoft.com/en-us/software-download/windows10
For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO
A 3rd party site like…
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.
Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.
You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:
C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)
C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf
Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.
From either the C:\ or the X:\ prompt try the following
cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD
If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb
↧
want to reset bios password
i forgot bios password.so how can i reset ?
↧
Re: Pressing ctrl + alt + s opens the system information window
Hello, here's a solution that worked for me.
I installed IOBit Unlocker (http://m.majorgeeks.com/files/details/iobit_unlocker.html), then rigkt-clicked on folder C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.16.0_x64__v10z8vjag6ke6 and choose "Unlock and rename".
I added a "#" before folder name. Folder was not renamed but finally ctrl-alt-s annoyance stopped.
Hope this helps
↧
Locked out of HP Dat
Typically when I turn on my laptop a screen pops up that says HP Data encryption. I put my password in and I'm in. Yesterday I went to log on and it tells me my password is invalid. I assume I typed I wrong, but it stl says that after continuing to try. There is a "key" with security questions set up, so I answer those with what I know are the correct answers, but it doesnt accept those either.I talked to HP and was told that HP Data encryption isn't compatible with windows 10 and that I will have to have the computer reimagex. I'm upset because it's been on my computer since I bought it new and it's always bee. Windows 10. I have pictures of my children on the hard drive that I dont want to lose. I'm pretty bad with technology, but this doesn't sound good to me at all. Please help!
↧
↧
Re: Locked out of HP Dat
Here is another thread concerning the problem with another user.
See if anything in there helps. If not, then it would stand to reason the data is not going to be retrievable.
If have to assume there are no backups of the data elsewhere. I see that users typically do not make backups of important ( to them ) data and have to learn that point. Sorry
↧
Re: can't do factory reset
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!
Thank you
↧
Re: want to reset bios password
On your own, you can't!
Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now PROHIBITED from assisting customers with Admin or BIOS password issues.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
Good Luck
↧