You are most welcome ! 
If the fan was blocked somehow intentionally but now works fine (and if this was the reason for not starting up) - it might get back to normal now. Please, check the options in the article.
Re: HP Pavilion x360 suddenly shuts down
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Re: Bios Detected Overheating Shutdown Error
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
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Re: Laptop Defecticve
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
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blue screen on pavilion dv7 sgfxk64.sys
windows 10 upgrade fails repeatedly with error :
system_service_exception (sgfxk64.sys)
and gives the classic BSOD.
now its stuck on the BSOD "We're just collecting some error info, and then we'll restart for you.(100% complete)
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Re: Windows Crashing
Hi,
Thank you for posting in the HP Support forum. Welcome !
I still cannot see your picture since it needs moderator approval, but I suspect this is due to BSOD = Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely).
In order to troubleshoot, I would need some specific information.
1. Please, shutdown the computer using the power button
2. Power it on.
2.1 As soon as you press the power-on button, keep hitting the Esc button (like tap-tap-tap).
This should open a HP Startup Menu which may look similar to this one
3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.
It should check these components:
Battery check
Processor check
System board check
Hard drive SMART check
Hard drive short DST check
Memory quick check
Hopefully, tests will pass. Please, let me KNOW if they fail.
Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1
Let me know the results.
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Re: Windows Crashing
If the hardware tests pass without issues, continue because it shoul be software related problem.
If not, please, let me know
Repeat steps 1-2 but when HP Startup menu opens, please choose F11 for System Recovery options.
The computer should boot from recovery partition to open you various recovery options.
Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from.
Choose System Restore to restore back your system to a state before the problem started. Perhaps a recent software change (new installation or update caused it).
Here is more info about the procedure:
>> http://support.hp.com/us-en/document/c03327545
>> http://support.hp.com/us-en/document/c03327545#AbT5
Looking forward to your feedback and reply.
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Re: blue screen on pavilion dv7 sgfxk64.sys
Hello,
Thank you for posting in the HP Support forum.
Did you begin the Win 10 upgrade process ? If yes, at what stage exactly it fails with this error ?
This seems to be a driver related problem for the video/graphic card :
- Please, update all your drivers prior to updating to Windows 10
Use HP Support Assistant - free HP software for updates and check >> http://support.hp.com/us-en/document/c03467905
- Check the Windows 10 upgrade tips >> http://support.hp.com/us-en/document/c04730900
If you are now stuck, please, press the power-on PC button, keep it for some seconds to power off the machine. Start it again and let me know if you boot in Windows (to normal Win desktop). If YES, perform the steps above. If not, please post back
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Re: No power up- three orange flashes
Hello,
Thank you for posting in the HP Support forum !
I am sorry for the issues you experience with your HP computer.
Please, review these 2 HP official articles about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue:
>> http://support.hp.com/us-en/document/c01732674
>> http://support.hp.com/us-en/document/c03515402
If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:
>> http://support.hp.com/us-en/document/c00372730
>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Please, provide your feedback and let me know how it goes.
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Re: 8530p elitebook where are the windows 8 drivers
You're very welcome.
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hp compaq mini 110 BIOS password
I have a hp compaq mini 110
it is asking for Current Password which i don't have
the Halted code is [personal information removed]
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Re: hp compaq mini 110 BIOS password
Hi:
See if entering this unlock passcode works for you...
e9lofg1546
or...
e9lofg15r6
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Long DST Failed
I have a HP Notebook (J1R16EA#ABU 15-r005na Rev 226E-100) which is only a couple of years' old. Running the IEU (?) I'm getting Smart Check Passed but Long DST Failed. The Failure ID is OTX7KG-77B86K-XD7V7G-61E503. Can anyone please shed some light on this failure code? Do I need to replace the hard disk?
Thanks.
David
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Re: My laptop is stuck in recovery manager
Hi @Alexchantler1,
Welcome to HP Forums!
I have read your post and wanted to help.
I understand that your laptop has some problems with HP Recovery Manager. Here is a document may help: HP PCs - Performing an HP System Recovery (Windows 10)
Let me know how it goes.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. 
Regards,
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Re: Long DST Failed
Hi,
Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.
In the US:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://welcome.hp.com/country/w1/en/contact_us.html
You may be able to get data/files back using an external enclosure but not 100%.
Regards.
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Re: Reset BIOS Admin Password
Worked perfectly
Thanks
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Re: Reset BIOS Admin Password
You're very welcome.
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Re: Drivers for Pavillion 15 n003tx
Hi:
It looks like all of the drivers, specs and manuals are missing from the support pages again.
This happened earlier in the week too.
Another forum member has reported the issue to the forum administrators, who will in turn contact HP, but since I am not employed by, nor do I represent HP, I have no idea how long it will take them to restore the missing data to the support pages.
It being the weekend isn't going to help much either.
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hard disk is formated,recovery driver is loss.
I need to boot my original window 7 OS.but I loss recovery drive after formated hard disk.so plz tel me how should booty wondows7 original version.
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computer seems stuck
I just bought an Hp Flyer Windows 10 notebook yesterday. After pick up I sat down and tried to put my info in the computer as it always asks before starting a computer. however, once I got to the year I was born the screen went completely blue. I then turned it off and turned it back on and I have been stuck on a blue screen saying "just a moment..." for almost a day now. I have not even gotten to the home page. please help.
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Laptop repair issue
Hi my laptop as just been sent of for repair few days back been given a receipt with all sorts of stuff on it how do I find the device number so I can check the progress online I'm in the UK cheers
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