Upgrade from windows 8.1 to windows 10

June 8, 2015, 5:35 am

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I recently bought a HP Pavilion Notebook with W 8.1 including HP provided application software (e.g. HP Support Assistent, Cyberlink, ..). Microsoft offers me a free of charge upgrade to W 10, to be delivered as Windows upgrade end of July.

The delivery package of the computer did not include installation files of the HP provided applications. I wonder if a reinstall of these applications have to be done after the upgrade from W 8.1 to W 10.  If so, how/where can I get the required installation files and will these HP provided applications be compatible with W 10?

 

Best regards,

Bert

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Re: HP ProBook 455 G1 does not boot after windows 8.1 update

June 8, 2015, 5:38 am

≫ Next: Re: HP Probook 450 G1 Validity Fingerprint sensor driver not working

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Hello Elattila

 

Probably something fail in upgrade.

 

What you should do?

- Reinstall OS!

- Using F11 in boot or by Media Kit (OS DVD)

- If you don't have restore kit, you should contact your local HP Support and request a restore kit.

 

Before upgrade win8 to win8.1, check if your notebook it's compatible by using the Upgrade Assistant on HP support pages:
http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

 

Before upgrade any OS you should update previously your notebook drivers.

 

Regards

Re: HP Probook 450 G1 Validity Fingerprint sensor driver not working

June 8, 2015, 5:44 am

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I did install the validity sensor driver but nothing happens

I installed the HP Support Assistant Software now but can't use it to enable the finger print reader, How can I do that??

 

and What about HP Client Security Manager, Is it necessary or not ?

 

Thanks

Re: HP ProBook 455 G1 does not boot after windows 8.1 update

June 8, 2015, 5:44 am

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Dear Customer,

Welcome and Thank you for posting your query on HP Support Forum.

 

If you upgrade windows 8.1 from 8.0 when you have HP ProtectTools Security Manager, you will experience issue in booting up the PC.

 

Please contact and HP support for windows recovery CD's, once you have that windows installed do the following the steps please.

 

Perform the following steps:

 

1. Uninstall HP ProtectTools Security Manager.
2. Restart the computer.
3. Upgrade the computer to Microsoft Windows 8.1.
4. Reinstall HP ProtectTools Security Manager for Microsoft Windows 8.1 from the product support website.

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
VSL85
Although I am an HP employee, I am speaking for myself and not for HP

Re: pavilion g series will not start windows7

June 8, 2015, 5:51 am

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Hi again and thanks for your help so far.

 

Before I do (1) and buy  HP Recovery Media

I thought I would look at (2) and ((3)

In the case of (2), I do not have a Windows 7 install disc, so this option is not possible for me

In the case of (3, I pressed F11 and was sent to "Windows Boot Manager, which is no help as it needs a Windows Installation Disc which I don't have, so I will have a look at (1). 

 

Do you think i will lose data from partitions that I had previously if I take this option?

Dave

 

Re: pavilion g series will not start windows7

June 8, 2015, 6:03 am

≫ Next: Re: I really need a USB & Bluetooth Driver for my HP 15-r032tx Notebook PC

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One thing I should add, the text at the bottom of the Windows Boot Manager stated:-

 

'An error occurred while attempting to read the boot configuration data1.'

 

dave

Re: I really need a USB & Bluetooth Driver for my HP 15-r032tx Notebook PC

June 8, 2015, 6:17 am

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Thank You for looking up my problems 

and vie your links ... i have gotten the right drivers for my laptop.

 

Thank You Very much

Erico

and 

Mainly Thanks to Paul Tikkanen

Re: I really need a USB & Bluetooth Driver for my HP 15-r032tx Notebook PC

June 8, 2015, 6:20 am

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You're very welcome.

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Re: pavilion g series will not start windows7

June 8, 2015, 6:29 am

≫ Next: Re: I could not find those drivers for Win7

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Okay Hi!

 

Option 1) THIS WILL FACTORY RESET THE PC BACK TO FACTORY CONDITION THEREFOR ALL USER CREATED FILES, UPGRADES AND PROGRAMS WILL BE DELETED

 

Looks Like The MBR Went Corrupt And Yes You Can Fix I If You Have A Windows 7 Repair Disc Or HP Recovery Media Because You Need Be Able To Get Into Command Prompt

 

If You Have Another Win7 PC Then Make A Repair Disc Then Boot To It

http://www.tomshardware.com/news/win7-windows-7-mbr,10036.html

 

 

 

 

 

Good Luck!

Regards: 1029rjmenvy17t

Please 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your Problem

To Help Other People Find This and Help Them Fix the Same or Similar Problems

 

 

Re: I could not find those drivers for Win7

June 8, 2015, 6:31 am

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Hi:

 

You need this driver for the 6007:

 

This package provides the HP 3D Driveguard software (HP ProtectSmart Hard Drive Protection software) for supported notebook models that are running a supported operating system. HP 3D Driveguard protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp67280.exe

Re: Some Drivers For 15-k211ne

June 8, 2015, 7:01 am

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Hi:

 

For W8.1, use this bluetooth driver...

 

This package contains the Broadcom Bluetooth driver for supported notebook models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

 

File name: sp68373.exe

Re: how to reseat a hard drive on a hp x64 laptop

June 8, 2015, 7:18 am

≫ Next: Re: Inbuilt fingerprint reader, no signs of life

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Hi!

Well First Try To Enter System Diagnostics By Pressing F2 And Then Run A Short Test On The HDD To See If That Is Working Okay

 

 

 

 

 

 

 

 

 

 

Good Luck!

Regards: 1029rjmenvy17t

Please 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your Problem

To Help Other People Find This and Help Them Fix the Same or Similar Problems

Re: Inbuilt fingerprint reader, no signs of life

June 9, 2015, 5:43 am

≫ Next: Safe Mode Battery power lead not detected

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Hi! There I Have Had So Many Problems To With My Finger Print Reader And Here Is What I Did To Help Fix It For A While

 

Step 1: Uninstall This Driver From The Control Panel Validity WBF DDK

Step 2: Restart The PC

Step 3: Type In The Start Screen HP Recovery Manager

Step 4: Reinstall The Driver Validity WBF DDK

Step 5: It Should Work Now If It Does Not Repeat The Same Steps Again Some Times I Will Have To Repeat The Same Steps Again

 

 

 

 

Good Luck!

Regards: 1029rjmenvy17t

Please 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your Problem

To Help Other People Find This and Help Them Fix the Same or Similar Problems

 

Safe Mode Battery power lead not detected

June 9, 2015, 5:46 am

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I have tried to get a media recovery disk/USB in safe mode but it doesnt recognise the battery power lead as being plugged in. Is there anyway to get it to think the power lead is plugged in so I can create the media recovery.

 

I have damaged hard drive and cannot generate the recovery in normal mode and i didnt create the recovery media when I first got the lap top.

Re: Safe Mode Battery power lead not detected

June 9, 2015, 5:55 am

≫ Next: Bluetooth Hp 250 G3

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If the hard disk is damaged, you cannot create recovery media from it. 

 

You will need to purchase recovery media from HP or an HP partner that is specifically for your notebook.

Ordering a recovery media from HP

On the web document, click on the country in which you reside for ordering information. It is highly recommended to request USB recovery media instead of a recovery disk set.The cost is currently usually around $40.00 USD

 

Is your notebook stil in warranty?

Check your warranty status Here.

 

When the power adapter is connected, does the power led light up? 

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Bluetooth Hp 250 G3

June 9, 2015, 6:02 am

≫ Next: Re: HP ENVY 17t-j100 Quad Edition CTO Notebook PC

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Hello everyone

I have a problem with my laptop, after I have formatted and installed win7 can not run the Bluetooth
can someone kindly suggest me what and where to get the driver?

 

hp 250 g3 intel celeron N2840 2.33ghz

wifi card ralink rt3290

 

 

Re: HP ENVY 17t-j100 Quad Edition CTO Notebook PC

June 9, 2015, 6:07 am

≫ Next: Re: Keyboard_Filter_01 unspecified device on my hp14-r017tx notebook

≪ Previous: Bluetooth Hp 250 G3

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Many, many thanks!!    (Mahalo!)

 

Even after loading/reloading all the different control panels, the fingerprint software, either digital personna or simplepass, both say no readers available. Looks like mine failed completely. When doing a trouble shoot from within control panel, hardware, it suggests not being able to detect a device properly.  Must be the fingerprint. So When I get my 1tb drive, I will try doing a win 8 retsore from the system disks to be sure...

 

The context windows continue to be a pain. When the zone area  was taken away in the latest version I lost t

OR wait for win 10 support, and see what  else quits !!!

Re: Keyboard_Filter_01 unspecified device on my hp14-r017tx notebook

June 9, 2015, 6:08 am

≫ Next: Re: Windows 8.1 Fingerprint Sensor Driver not working

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@paul,

I tried installing the files. It crashes and forces me to restart. Then I manually installed the hpSystemUtility, it works fine, BUT the keyboard_filter is still there in the unspecified device. I thought perhaps I tried installing sp56929.exe that banhien suggested after installing the hpSystemUtility, so I tried that and it still doesn't work. The cursed keyboard_filter unspecified device is still there.

The thing is. it doesn't have manufacturer, model number, no device status either. On the properties of the device, it only has general and hardware tabs.

I also cannot remove the device since it doesn't give me the option of removing the device on the device explorer.

Furthermore, there is no yellow star on the device manager, so the driver SHOULD be fine except it's just sitting there on the unspecified device.

Any other suggestion?

 

Thanks

Re: Windows 8.1 Fingerprint Sensor Driver not working

June 9, 2015, 6:14 am

≫ Next: Re: Bluetooth Hp 250 G3

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A simple solution without having to restart the PC:

 

1- Go to device manager .

2- In "Biometric devices" Right click on "Validity Sensors"

3- Click on Disable

4- Click on Enable

 That's it!!!

 

Enjoy...

Re: Bluetooth Hp 250 G3

June 9, 2015, 6:12 am

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Hi:

 

I can't seem to access the HP business support pages right now.

 

Use the BT driver directly from Mediatek (Ralink).

 

Bluetooth Driver(RT3290/MT7630)

6/25/2014

V11.0.754.0

Win7 Win8 Win8.1