Greetings,
Newbie here on the HP forums.
My hard drive crashed (HP Pavilion dv7computer purchased at Costco on Feb. 19, 2012; now out of warranty). I replaced crashed hard drive with SSD (solid state hard drive).
Windows 7 was pre-installed on the original HD. However, no CD came with the computer. Win 7 and user manual were loaded on the original HD which crashed and I cannot access.
I went to a local computer repair place recommended by a friend, which sold me the new SSD hard drive and provided a copy of Win 7 Professional which I installed using the genuine original Win 7 product key on my computer.
The "new" Win 7 Pro loaded OK. However, all the graphics and appearances of the windows content is distorted (wider) and operates differently than the original Win 7 that came with the computer. This is a crucial element, since I work with photo editing for my professional photography business (just starting out) and the images must appear without distortion.
Is there a link where I can find out the original version of Win 7 orginally pre-loaded with this computer (I believe it was the home [?] edition) and where I can download this? I've spent nearly a week contacting various places and searching this forum, however, I could not find the answer to my inquiry. Your help would be greatly appreciated. Thank you very much. God bless you.