Data D: drive missing and randomly reappearing
Hi there, My data (D:) drive and recovery drive have completely disappeared. However, every so often they are back and working as normal. Any hard drive scans that "detect" issues say they are fine....
View ArticleRe: Laptop not turning on
Thank you for posting on the HP Support Community. I recommend you perform the following steps to isolate the issue and arrive at a fix: Firstly, let's perform a Hard Reset: Follow steps from the link:...
View ArticleRe: HP Notebook - 14-bw007na Hard Reset Issue's
I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance. Have a nice day ahead.
View ArticleRe: Recovery media destroyed
Hi: The recovery media is for W8.1. You can reinstall W10 for free as follows... Use the media creation tool to create a W10 USB installation flash drive. You will need an 8 GB flash drive for...
View ArticleRe: Regarding Warranty Starting Date
Hi: HP starts the warranty clock ticking the minute the PC leaves the assembly plant. See if you can submit an online warranty dispute by starting at the link below....
View ArticleRe: Scandiavian Keyboard. Backslash not working!
This might require one on one interaction with HP support.I request you to talk to HP support.They might have multiple options to help you with this.Click on this link -...
View ArticleUEFI failure ID
HP 15-roo6nia notebook PC (energy star), J3R67EA display error message and I try restarting and resetting but it didn't work. I performed UEFI diagnostic test displayed failure ID:...
View Articlelocked windows
my windows wont open ..safemod wont open .wont recovery and rebooting from dvd or cd ..compleatly locked . the message is :your windows drive is locked.how can i fix this ?please help me .thanks
View ArticleRe: No CDROM showing in device manager
Thank you for posting back. Let's try a system factory default setting, this will put the computer back to the original factory settings and also it will reinstall original factory shipped software...
View ArticleResetting this PC stuck at 44% for over an hour
I decided to reset my computer as I didn’t like the state that it was currently in. I chose for the drive to be wiped completely meaning that it would reinstall Windows 10. After 2 1/2 hours it got...
View ArticleRe: UEFI failure ID
Hi: The error code means that you will need to replace the hard drive and reinstall the operating system. Below is the link to the service manual for your notebook, where you can find the hard drive R...
View ArticleRe: Whats wrong with my computer (error code 0xc0000225)
Hp 2000 notebookpc system id is 1854Processor type is intel (r) pentium(r) cpu 2030m@2.50ghz I have run the test everything passedI did the command prompts an it all went thru expcept the last command...
View ArticleI have an HP Stream 8 5909, forgot password, need to totally reset, how do I...
How do I totally reset the device? I haven't picked it up in about 2 years and do not remember the password. Please help ASAP. Thanks
View ArticleRe: Problems booting after BIOS upgrade. Can not downgrade
I tried your first suggestion and reinstalled the F.58 BIOS, haven't tried downgrading, I've restarted multiple times without problems. It might be fixed.
View ArticleScanning and repairing drive (D:):
I actually have two computers and I’ve been trying to get them to work. One I forgot the password to, which is the HP Pavilion Entertainment PC, and the other one is the scanning and repairing drive 😧...
View ArticleBoot device not found
I have an hp pavillion g7 notebook, model number g7-2275dx, and upon startup i get a message saying "boot device not found" also its saying i need to install an os on my hard disk. My guess is that i...
View Articlebattery
I just received my hp 13- d040wm envy touch screen in the mail 9/30/19 about 3 days ago. I noticed that the laptop will only stay on when the a/c adapter is plugged into it. Once I unplugged it the...
View ArticleRe: Whats wrong with my computer (error code 0xc0000225)
Hello, Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new...
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