Re: Admin password or power on password
Sorry, we are no longer able to provide any assistance with this.I know we used to give out codes to bypass password issues, but the Community Policies changed this March such that we are now...
View ArticleRe: My keyboard on my laptop stops working.
Are you having issue with the built in keyboard or an external keyboard?Could you also run a hardware diagnostics test on Keyboard and let me know the results. Instructions on how to run a component...
View ArticleFailure ID
My kitten knocked my laptop down and then I got Failure ID 9CW1XK-8R99K4-GXGGQK-61EC03Can someone please help? I use it for work
View ArticleWhy is causing my HDD to fill up with temp files and drastically reducing...
Something is causing massive-sized temp files to fill up HDD. It will consume 200 GB in a few days. In looking at properties of some of the files in the folder the content is "Intel(R) Dynamic...
View ArticleRe: Failure ID
Hi: The error code reported, Hard Disk 1 Full Test Failure, means the hard drive was damaged in the fall, needs to be replaced, and the operating system reinstalled. Below is the link to the service...
View ArticleRe: Fail downloading updates - HP Support Assistant
HP Support Assistant is not essential software. You already have WIndows Update to handle WIndows updates (both essential and optional ones). If HPSA is incapable of updating itself without errors,...
View ArticleRe: Pavilion dv6-6b47dx bluesceens at installing windows
Thanks for the reply, it's not a memory issue. I have tested all the memory in a different computer, and changed out them in the Pavilion. However, it turned out it's a BIOS/North Bridge issue. It will...
View ArticleHP Envy laptop won't turn on
Used earlier today, turned off ok. Came back later and tried to turn on and nothing happened.
View ArticleProblem to do system recovery
HelloI want to do system recovery using the recovery drive on my hard disk, but every time I press f11 when I start the laptop it give me a message that (Recovery drive is not found) even I can see it...
View ArticleRe: Why is causing my HDD to fill up with temp files and drastically reducing...
Sorry, have no idea what is filling up the drive to the tune of 200GB or more!If it was 20-30GB, my guess would be Windows Updates, but with that much stuff, I have no clue. However, here are some...
View ArticleRe: Problem to do system recovery
Hello;Allow me to welcome you to the HP Support Community!Sorry, but basically -- no.The HP Recovery drive is very sensitive and should it become corrupted, which would be my guess in your case, it...
View ArticleRe: Hard disc failure
Hi,My notebook is having booting issue. I have run the diagnosis and it passed smart test but short dst test failed.can i recover the data from Hard disc as you suggested by connecting HDD to another...
View ArticleRe: Hard disc failure
Hello, Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new...
View ArticleRe: Bios secure boot
Hi! Of course, I tried these methods, wrote down the image of the system on the USB flash drive, checked the boot from the USB flash drive on another laptop. But the hp mini 110 does not boot from the...
View ArticleRe: Bios secure boot
Did you download and write 32-bit Windows ?You did write it for BIOS ? The boot option is located in the BIOS -> "System Configuration" -> " Boot options".Once these are adjusted and saved, you...
View ArticleRe: Why is causing my HDD to fill up with temp files and drastically reducing...
Thanks for the detailed input WAWOOD, I'll save those links. Although I am able to clear the temp files out manually, or use Windows Cleanup, my main goal is to determine WHY this is happening. What...
View ArticleRe: Why is causing my HDD to fill up with temp files and drastically reducing...
Hello May I just add to what wrote : You can download and run the free app call TreeSize (or TreeSizeView) - portable from here >> https://www.jam-software.com/treesize_free/ Make sure you...
View ArticleAccidentally Formatted Recovery D Drive
Hello Yesdterday I accidently formated my recovery drive on my HP laptop. I plugged a USB drive into it and forgot it was MAC OS so was not seen by the PC. How can I get a new image to put back on my...
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