Re: caps lock, n, and b keys stopped working
Yes I attempted troubleshooting per Riddle_Decipher suggested and also component testing which failed. Turns out some other keys like = are also not working.
View ArticleRe: My friends house stream
Welcome to HP Forums, The Riddle_Decipher is at your service! I Understand you need assistance and I would love to help, however, the details you need to resolve this issue cannot be sent in public...
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Re: my girlfriend put an administor password on my computer and now cant...
Hello Is this related to your Windows admin account passwordor BIOS start-up password (POST password) ? * If related to Windows account passwod, please check this HP article >>...
View ArticleRe: My Laptop won’t let me restore to factory
Hello What is your operating system which you currently use and you want to restore to ? What is your HP product model and product number (p/n) - you can find it by following these >>...
View ArticleRe: HP OMEN 17 significant performance drop
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions. I have gone through your Post and I see that you have already performed all the...
View ArticleRe: HP Bios Update
Welcome to HP Forums, This is a great place to get support, find answers and tips to your technical queries. As you said, "At the bottom are three options: Apply Update Now, Postpone Update, Cancel...
View ArticleCan't Run Certain Programs
Recently, i ran Driver Booster to get the latest device drivers. After this, I realized that my AVG antivirus needed update, so I did this also. When running certain programs, I get Windows cannot...
View ArticleRe: Motherboard Failure
Welcome to HP forums, I see that your notebook motherboard is failed. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.I hope this helps resolve...
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Re: Install all driver it auto restart after its screen on but...
Thank you for posting on HP Forums, Flower_Bud is at your service. As I understand, your notebook restarts automatically after installing drivers,No worries, as I'll be glad to help you, that said,...
View ArticleRe: Screen model number for 15-po91sa
Thank you for being a part of HP Forums, It'll be an honor to guide you through the steps needed to identify your concern and/or address your query. If the issue occurred after an accident (such as...
View ArticleRe: Laptop turns off after low battery alert
Hi, I used the F2 System Diagnostics, running the Battery test in the Component Tests. Here are the results: Charge Capacity: 67%Warranty Type: 1Cycle Count: 68Manufacturer: 131-42-6EBattery Age: 892...
View ArticleRe: Laptop turns off after low battery alert
As you can see there is quite a bit of degradation of battery when viewing original Design Capacity: 2850 mAh vs current Full Charge Capacity: 1917 mAh-which would mean much shorter battery useage....
View ArticleRe: "No Hardrive Installed"
Sounds like the hard drive has failed and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western...
View ArticleRe: Laptop turns off after low battery alert
I did the tests and I passed each one: the Battery, AC Adapter, and System Board tests. Here are the results for the battery with the adapter: Charge Capacity: 72%Warranty Type: 1Cycle Count:...
View ArticleRe: URGENT HELP NEEDED - No Option for any type of HDD Sata Operation at all...
yes i know my hardware interface is sata, but as there is no option in bios, i can't set to either AHCI or RAID management
View ArticleCan't disable administrator account in Windows 7
I was given a laptop and I can't disable the administrator account (Windows 7). I created another account that I use, but I cannot download anything without the annoying administrator account popping...
View ArticleRe: Laptop turns off after low battery alert
I doubt there is much you can do about laptop reading battery capacity. Once a battery starts aging it can be erratic. Just be aware that you can no longer depend on having time left to spare once you...
View ArticleRe: Laptop turns off after low battery alert
I did this and hopefully it will do the trick. Thank you so much for your help.
View ArticleRe: Hp windows 10repairing disk error since last 10hours
Product no - C9L66PA#ACJ SERIAL no - [edit] MODEL no - g6 - 2227TU Hard Disk:- TEST Smart check - Passed Long DST - Failed Failure ID - RTQ71K-6JR97B-MFPX0K-61CM03 Please help me in above matter as my...
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