My Hard drive failed and is no longer accessible to obtain any information. A new hard drive was installed and the people put Windows 10 however, they did not use my original product key for windows as there is no sticker on the laptop anywhere as there used to be. The information is stored electronically as I understand it but as the original hard drive cannot be accessed I cannot find the product key. Is there a way HP can find my product key if they have my serial number or something. Currently my Windows is giving me an error saying it will expire soon which doesn't make sense to me (I have tried to troubleshoot and fix this error and nothing has worked).
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