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Re: no recovery drive( D drive )

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Hi,

Yes, it is possible that there is no recovery partition, as there are so many other recovery options such as Cloud recovery:

https://support.hp.com/us-en/document/c06162205

clean install using Microsoft media (for free)

https://www.microsoft.com/en-us/software-download/windows10

and the various recovery options in Windows 10. The refresh is part of Windows 10 and not HP recovery.

 

Personally, for a boost in performance, I would replace the 2.5" HDD with a 2.5" SSD such as the Crucial MX500 or similar and reinstall the OS on it. It would give a great boost to everyday performance.

 

Hope it helps,

David

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