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Re: getting failure id : 6VBXL0-7T69NA-GXGJLK-60SG03

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Hi:

 

All that error code translates to is 'Failed.'

 

You will have to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual for your notebook.   The HDD R & R procedure can be found in chapter 5.

 

http://h10032.www1.hp.com/ctg/Manual/c04763031

 

You may want to consider purchasing a better performing, normally more reliable solid state drive (SSD).

 

After you replace the hard drive you can use the HP cloud recovery client utility to reinstall W10.

 

Info for that utility is at the link below...

 

https://support.hp.com/us-en/document/c06162205


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