generally speaking, you can reinstall your software. if this is not working, you can consider try another, maybe totalmedia. I have used it for almost 2 years and never had any problem. it plays blu ray on pc smoothly. when i bought it, to my surprise, it can change region code, thus i'm never worried about relaxing myself when on business. It's an easy to use and professional blu ray player software for windows; including Windows 8. of course, it fully integrates with Windows Media Center too. beyond your surprise, it's also a 3d video player.
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