let the HP app update my pc. Now my Win 10 will not run. Worked for 5+ hours, saving and tryin to restore. even tried to restore to factory settings but it still will not load windows. At the point where it brings up a “Administrator -Welcome” screen but the goes to Restoration Incomplete loop. HP help is ineffective and frustrating. I have kids tryin to do school work on this this weekend. Any ideas?
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