This laptop came with Windows 8, but was since upgraded to 10 back when MS was offering it as a free download. A recovery set of media was never created for it and I'm trying to do that now. When I run the program, it prompts me to insert an 18gm flash drive, which I do (32gb to be exact). It then says it's "evaluating hardware", then tells me there was a problem running the program and closes.
Is there a way around this? I need to do a recovery on the hard drive, but I don't want to revert back to Windows 8. If any other information is needed, I'll gladly suppy it. Thank you in advance.