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Re: My notebook model is: HP G62 Notebook PC, System ID 1425,Product ID: VY354EA

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Hello shrockz,

 

I understand that you are not able to boot your computer.

 

Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.

This should reset the hardware in the computer.


As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.

This will test all the hardware in the system and detect any problems.

 

Let me know how everything


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