Hi
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I see from the post that you are having issues with the battery performance on your HP Envy notebook. Don't worry as I have a few steps which should help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
Did this happen after a recent software update?
Have you tried to update the Bios as well as the drivers?
Have you tried to run a test on the battery?
In the meantime, let's try these steps here:
Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard, stops responding, or other external devices locking up.
Unplug the charge and use the laptop until the battery drains to 15%.
Turn off the laptop and turn it back on after 30mins.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager,
Restart the computer and the issue should be fixed.
I would suggest please update the Bios and Chipset drivers on your PC from our HP support website using this link.
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer this link to know how to use HP support assistant.
Battery Does not Power Notebook or Hold a Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)
Next thing, I would suggest here is to run the test on the battery from F2.(Click on Component test - Scroll down to Power)
Please remember to capture the failure ID for further assistance.
Below I've listed a series of steps that should help your cause:
Video about improving your notebook battery performance
How long does a notebook battery last?
Adjusting notebook battery power plans
Factors that contribute to loss of notebook battery capacity
Recommended notebook battery care practices
Original battery charges slowly, replacement battery charges normally
Special recommendations for embedded (not customer replaceable) notebook batteries
Tips for conserving notebook battery power
For more details, Click here
Please respond to this post with the results of the troubleshooting for further assistance.
Eagerly waiting for your response!
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,