Hello,
I am trying to Factory Reset my laptop. Unfortunately I'm not tech-savvy and this laptop is giving me a lot of problems.
I had tried to pull up the Recovery Manager on screen and it pulls up a black screen that states "Welcome to HP Recovery Manager. Use this tool to get your computer back up and running if it ever stops working as usual."
I then tried the other method and reset the computer, hitting F11. It brought up a screen that gave me the option for Troubleshooting and then Recovery Manager. Though when I click Recovery Manager I'm just brought to a blank blue screen.
Does anyone have any ideas? Thank you!!!
I am trying to Factory Reset my laptop. Unfortunately I'm not tech-savvy and this laptop is giving me a lot of problems.
I had tried to pull up the Recovery Manager on screen and it pulls up a black screen that states "Welcome to HP Recovery Manager. Use this tool to get your computer back up and running if it ever stops working as usual."
I then tried the other method and reset the computer, hitting F11. It brought up a screen that gave me the option for Troubleshooting and then Recovery Manager. Though when I click Recovery Manager I'm just brought to a blank blue screen.
Does anyone have any ideas? Thank you!!!