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Re: Problems with Cyberlink Power Director on my HP Pavilion g6-2249wm Notebook PC

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I understand you are having some issues getting PowerDirector 10 to update and that it came stock with the system.

What is the product number of the notebook? The following document details how to find the product number should you need it.

http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=en&docname=c00033108&lc=en

What happens if you restore the program from the recovery manager and then attempt to update it?

1. Be sure to uninstall PowerDirector 10 first.

2. Open the recovery manager. Usually accessible by searching for it in the start menu.

3. Select the option to reinstall programs.

4. Click next on the first prompt and select the PowerDirector program from the list.

5. Follow the prompts to reinstall it.

6. Once completed, try to update it again.

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