Dear Sir/Madam,
After updating windows 8.1 I discovered a couple of errors concerning sleep mode and shut down.
When I try to start my HP Pavilion Touchsmart 14-020ed after I shut it down or went to sleep mode it gives an error. The computer is able tot start, but first gives the message: "Operating system did not shut down correctly" and then checks a couple things before going to the windows screen. This means it is impossible to go to sleep mode, because the computer automatically restart afterwards.
Does anybody have an idea on what to do? I updated all driver using HP Support Assistent, but nothing worked. I also tried shutting down all services and starting programmes.
Kind regards,
Jesper0806