Hey guys,
my product number is D1E93UA#ABA for some reason my hp simple pass is not working, i kept swiping my finger but the light doesn't come up anymore. I have shut down my laptop multiples time but it still won't work. I have tried to fix it through the HP simple pass app, but it still won't work. Is there something wrong with my hp simple pass? I though that there might have been an enable or disable switch that I can look for, but I don't know where to find it or at least I'm not seeing it. Is there anything that I can do to fix this?