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Re: reset hp pavilion DV6 to factory default

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This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.

 

Once you mark the D: recovery partition as "active" and reboot the computer, the recovery process should start. After the recovery process is finshed, the computer should be returned to a factory like state. At this time, Windows should be on the active C: partition and the D: should still be the recovery partition. Your computer will boot just as it did when new... if everything works as it should.

 

It it best that you continue to use this HP Forum thread to communicate any further issues. I am not always able to respond to my personal email for as many as 5 or 6 days a week, however I can access the HP Forum site during most non-working hours.

 

If you have any further questions, please don't hesitate to ask.

 

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