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Re: HP Simple Pass Finger print reader not working after updating to Windows 8.1 (notebook dv7-7332e

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Hey Dragon-Fur,

I tried the process again but still no joy. I suspect the validity sensor was still not completely uninstalled.

I went into System, found Biometric Devices and under that was Validity Sensors (WBF) (PID=0018). I right clicked on it, selected uninstall and checked the box.

When I reinstalled it still said the files were already existing on my computer and asked if I wanted to overwrite. I selected yes to this and continued but still no luck.

Anyhow I doubled checked in add/remove programs and the driver is still there - Validity WBF DDK.

At least this is a learning process. Could there be something wrong with my laptop?

Cheers,

Damon

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