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Re: how to reset my notebook

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Hi dicle60,

 

Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I see that you are having some problems booting up your computer. When you mean getting stuck at the Microsoft ID are you talking about the login screen? Are you using Windows 7 or 8.1?

 

Thank you,


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