Hello !
I face a stupid issue on my notebook.
I've reinstalled Windows 8 yesterday. Before that I was running Support Assistant wihout any issue, with the same configuration...
I've launched the install with the .EXE file I used before...
The program installs itself but doesn't display a "finish" message. I can see the "Support Assistant" icon on the start screen, that's all.
When I try to launch HP Support Assistant, Windows closes the program and says "HPSF.Exe has stopped working" (It's a Windows message, not HP).
I guess that HPSF is related to HP Support Framework so I've tried to install HP Support Framework separately, but the message keeps popping out...
I've uninstalled both software and reinstalled, the problem remains. I use the latest version (7.0.36.15).
How can I completely remove HP Support Assistant ? Or what should I do to make it work ?
Thanks !