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Re: how to wipe computer in bios options

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Hi xXSkyK1llerXx,

 

Welcome to the HP forum!

 

Thank you for you post, I will do my best to assist you.

 

I understand  you tried to upgrade to Windows 8.1 , but before it completed, the unit overheated and shut down.  When you restarted the unit, you received a message, it was restoring the previous version of Windows and died. Now when you startup, it goes to the bios screen.  I suggest you restore the bios  Restoring the BIOS to start, then do a system recovery.Performing an HP System Recovery (Windows 8).This should bring the unit back to factory. Here is document on updating Windows 8 to 8.1 to assist you with the upgrade. Updating Windows 8 to 8.1. Please let me know the outcome.


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