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Re: HP ENVY dv6 Windows 8 to windows 7

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Hello Avianadvocate!

Thank you so much for your assistance :) I have checked everything you have asked and here are the results.
I have an HP Envy DV6-7229 NR with 6gb of ram, 5.89gb are usable.  I did not dual boot - it's a complete install.

Device Manager Alerts  (4)
 - PCI Device
 - SM Bus Controller
 - Universal Serial Bus (USB) Controller
 - Unknown Device

This list of alerts coincides with a fix-it program I had downloaded from Microsoft when I first noticed trouble with the USB's that the Window's Updates didn't seem to have helped.  The link is here.
http://support.microsoft.com/mats/hardware_device_problems
The program asks if I want to fix these 4 alerts/errors and I click yes...  later it prompts to restart the computer... but if I re-run the fix-it program the 4 errors still say they need help.  So that is not working.  I just wanted to mention it.

To continue :)
These ALL work:  HDMI, headphones, camera, microphone, DVD player, Wireless Internet, Graphics Card

These DON'T work:  The USB's.  Like I mentioned, when say a mouse is plugged in, it will light up - just not function.

I can't wait to hear what you suggest!
:D


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