Quantcast
Channel: All Notebook Operating System and Recovery posts
Viewing all articles
Browse latest Browse all 174578

Re: ZBook 14 sleep mode problem

$
0
0

I'm not sure if this can be called a fix but it's currently working and here's what I did to get it working -

 

1. Disable automatic driver update. 

 

(My Computer > Properties > Advanced System Settings > Hardware > Device Installation Settings)

 

I selected "Never install driver software from Windows Update". I did this because Windows Update seemed to keep installing the wrong card - Radeon 8500 or something)

 

2. Uninstall ATI drivers and software (Program Features)

 

Might only be "ATI Catalyst...."

 

3. Uninstall drivers for both video cards (Device Manager > Uninstall)

 

Be sure to check the box for "Delete the driver software for this device"

 

4. Download the latest BETA ATI driver.

 

For me, this was version "13.25.18.1" - http://www2.ati.com/drivers/firepro/performance/13.25.18.1-beta-mobile-165762-hp.exe

 

5. Download the latest Intel 4400 driver. (listed as Intel® Iris™ and HD graphics Driver for Windows 7/8/8.1* 64)

 

For me, this was version "15.33.8.64.3345" - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&ProdId=3719&lang=eng

 

6. Extract the drivers to separate folders. I downloaded the .zip files instead of exe's so I could install nothing but the drivers.

 

7. Update the ATI card driver first.

 

Device Manager > Basic Display Adapter (something like that), mine was showing  Error Code 31) > Driver > Update Driver > Browse for drivers on my computer > (location of extracted Intel driver)

 

The ATI card should no longer show an error in device manager.

 

8. Next, update the Intel card driver.

 

Device Manager > Basic Display Adapter (the only display adapter left),  > Driver > Update Driver > Browse for drivers on my computer > (location of extracted ATI driver)

 

The Intel card should no longer show an error in device manager.

 

9. Enable Deep sleep again in bios (if you disabled it)

 

---------------

 

After this I tested the sleep by clicking Power > Sleep. Then hitting the power button and then powering it back on.

 

Please post back if this fixes your problem. It'll help me determine if this is really a solution.


Viewing all articles
Browse latest Browse all 174578

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>