Received an error message stating the USB Interface is not recognized by the system. The touch interface no longer worked after this message.
I checked to see if the drivers were enabled in the Human Interface Device (HID) settings. No drivers were present.
Then all of the sudden the keyboard icon illuminated next to the HP Help icon. The drivers were then in the HID Section. Then keyboard disappeared and so did the drivers.
Does anyone have a solution to enable the computers touch screen HID?
Thanks for your time.