Please try uninstalling, downloading the latest one and reinstalling. First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Here is the link to the latest version of HP Support Assistant:
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58915.exe
Download the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
Here is the link to the latest version of HP Software Framework:
http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59202.exe
Here is a support document that guides you step by step: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02435801
You can download HP Coolsense from any of the following weblinks:
http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60051.exe
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59606.exe
http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54610.exe
