Product name: HP Pavilion dv6 Notebook PC
Product number:LK968EA#ABV
OS :Windows 7 (64 bit)
Hello,
Recently, I can't find HP coolsense on the computer and every time I open the HP support assistant, it shows a welcome window asking about how I want to recieve updates, notification .. etc. which I can't respond to and at the exact same time an overlaping error message appears saying "HPS.exe has stopped working" and that I have to click on Ok to restart the program or cancel, and everytime I click ok it restarts and the same thing happens and It never works properly.
NOTE : All this happened after I sent my laptop to HP service centre as my webcam didn't work, they solved the webcam problem but this error happened and after some time the webcam stopped working again !!
So, how can I fix this and find the HP coolsense too ?