I suspect one or two HP Consumers would accept your reply as "resolved". But Ant101 and richmixon know what was a TRIAL and what was included in the features/Pricing of their HP Product. My Pavilion dm4 has NO other "Word"/Office program as other lap/desktops do when MS OFFICE is ONLY a trial. Hence, if "us" DEDICATED HP USERS opt to not purchase MS' Office Product, we remain to have an installed alternative. Although your reply is NOT ACCURATE in these isolated cases, if it were, you would be advising "Us" HP Consumers that "NO DOCUMENT" can be created or existing cannot be utilized unless the HP Consumer pays AGAIN for a WORD DOC program ??
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