When requesting assistance, please provide the complete model name and product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment, or on the BIOS setup screen. Please DO NOT include your serial number. Enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Sorry, HP is unable to provide the Windows 8 product key embedded in the BIOS of your computer.
Please indicate which version of Windows 8 you installed. If it is any but an OEM version of Windows 8, it may not work with the embedded key.
You can try this Windows 8 OEM download instead;
This is an official licensed copy of Windows 8 OEM and also will install Windows 8 OEM Pro. Download this file, burn it to a DVD or USB Flash drive (may need to be created as FAT32), set the computer to use uefi bios and secure boot, boot from this disk and install Windows 8. It should register as an official copy and use the key embedded in the BIOS.
If you have any further questions, please don't hesitate to ask.
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