I bought my HP ENVY 15t-j000 Quad Edition CTO Notebook PC with intel core i7-4900 MQ CPU, 16 GB or ram, NVIDIA GeForce GT 740M with 2048 MB of dedicated video memory, and a 1 TB 5400 rpm Hybrid Hard Drive. After saving up for this computer, it came on sale and haing saved up enough money i bought it with high expectations. After recieveing it several weeks later (it was held in China), i was ecstatic. After a month had drug by my computer would randomly freeze, but while it was frozen the image or sound would not stop. Instead the frame rate would drop tremendiously and the sound coming from what i was doing would turn into an almost satanic robot, with crackaling and robot noises included. But i continued to use the computer thinking that it was just a problem with the game that i was playing. However it got to the point where this would happen anytime that i opened anything. So, having bought repair insurance for my computer, called hp support line and told them of my problem. After running diagnostic tests and finding that my hard drive was completely broken, as well as my fan had broken and had led to the overheating and malfunction of almost every part in the computer, and trying to convince the support person on the other end of the phone that it was not crackaling noises comming from my speakers or hard drive, but infact that it was from the sound comming from the program, and telling them that it sounded similar to a satanic robot, which scored many laughs, i was quickly shipped the box in which to send my computer in for repairs. After a speedy repair and deliver, which included the replacement of almost every part in my computer, i recieved my computer. After the course of two to three weeks i came home from school and started my computer to continue writing a report that was due soon to find a black screen awaiting me and the words, "Boot device not found: please install an operating system," i panicked. But sadly, this was a friday and the next two weeks were Christmas break and i was not able to send for repairs due to me being out of town. I sent my computer in for repairs after the two weeks and, once again, recieved my computer back quickly after only eight days after sending it. However, soon after starting my computer, BAM SATANIC ROBOT MODE, yes it struck again. After downloading and installing the driver software for my video card, things soon returned to normall. Yet after only three days, and several windows updates, i had a new problem on my computer, something was taking up 99-100% of my disc space. Now this was more concerning because it rendered my computer completely useless as i was not able to even open Task Manager. By this time, my computer had been broken more than it was working. Yet it simply continued to get worse, to the point where a window displays asking if i want to end the process: Microsoft Windows. I am completely confused as to why my computer is doing this while my brother, who has the exact same computer as me, is having no problems at all while I treat mine like a baby tring to tiptoe around demanding programs and games while he uses such things all the time. When i was called by HP custumer support about my satisfaction about my computer, after i had most recently recieved it from repairs, i told the support agent about something using up 100% of the disc space and it not being able to run anything at all, where he promtly told me that it was simply the windows automatic updater and that when it finished it would run normally. And after reaserching for some time, i turned off Windows automatic updater, which solved absolutely nothing. I guess what i really want to know is if anybody is having the same problem as me or if they have fixed it somehow. Please let me know. Thank you.
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