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I have a Compaq Presario CQ57 and can NOT access my Desktop or my Files

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I dont know what happened.. Any time I  try to get into a file or something it say ACCESS is DENIED. I have no idea what has happened. I can get into my folders and all but I have to go through alot of trouble to get them. The laptop is right at 2 years old. I love my laptop and just want to know what to do to fix I am lost lol. I have tried a ssystem restore and have restore points but it wont even let me do that. I don't know what the heck is goin on! Please SOMEONE HELP!!! lol Thank You Very Much...


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