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Re: system exception service

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vernon128,

 

One of your memory modules has gone bad.

You can remove one at a time until you find the one that is bad.

 

Here is a link to your service manual that will walk you through the steps to remove the memory.

Starts on page 69.

 

If you don't feel comfortable doing it yourself, here is a link to a number that you can call HP and see what repair options they may have.

Your system should still be covered under you factory warranty.

 

Let me know how everything goes.


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