Re: primary internal battery

Hi,

That's a misleading message, it actually is the MAIN battery. You may want to try to test it first:

    http://h10025.www1.hp.com/ewfrf/wc/document?cc=au&lc=en&docname=c00821536

If no luck, you have to buy new battery for your machine (need the right model). You can buy from the following store or use part # to buy elsewhere such as eBay:

   http://partsurfer.hp.com/search.aspx

Regards.